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Guest Experience Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates The St. Regis Downtown Dubai Full time

Guest Experience Coordinator

We are seeking a Guest Experience Coordinator to join our team at The St. Regis Downtown Dubai. As a key member of our concierge team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service throughout their stay.

Responsibilities

Your responsibilities will include:

  • Providing personalized services to guests, including recommendations and booking reservations
  • Assisting guests with special requests and resolving any issues that may arise during their stay
  • Compiling and reviewing daily reports and logs
  • Completing cashier and closing reports

Requirements

To succeed in this role, you will need:

  • A high school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • The ability to communicate effectively with guests and colleagues

Our Company

The St. Regis Downtown Dubai is a luxury hotel located in the heart of Dubai's business district. Our hotel offers luxurious accommodations, world-class amenities, and exceptional service tailored to meet the needs of discerning guests.