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Dedicated Client Service Expert

3 weeks ago

Dubai, Dubai, United Arab Emirates MB Services Full time

We're on the hunt for a talented Italian-speaking customer experience specialist to join our team at MB Services in Dubai Outsource City. If you're passionate about delivering exceptional customer experiences and possess strong communication skills, we'd love to hear from you.

Key Responsibilities:

  • Engage with customers via phone, email, and chat to provide personalized support
  • Keep accurate records of customer interactions for future reference
  • Collaborate with colleagues to resolve complex customer issues
  • Be available to work flexible shifts as required

Your Essential Skills:

  • Superior communication and interpersonal skills
  • Previous experience in customer-facing roles (back-office experience is a bonus)
  • Ability to multitask and prioritize tasks efficiently
  • Familiarity with CRM systems is an advantage

This Is an Amazing Opportunity:

  • A competitive salary package of AED 7,000/month (including bonus)
  • A collaborative and inclusive work environment
  • Potential for career growth and professional development