Dubai-Based Sales Operations Specialist
7 days ago
Job Description
This role requires an organized and experienced individual to join our Sales team in Dubai. As a Sales Secretary, you will be responsible for creating and updating project statuses in the CRM system and supporting automation initiatives for offer and order confirmation form preparation.
Key Responsibilities
- Create and update project statuses in the CRM system.
- Support automation initiatives for offer and order confirmation form preparation.
- Ensure seamless digitalization of the order-to-cash process.
- Acknowledge orders after LPO/Order Confirmation/LOI has been received.
- Ensure all documentation complies with audit requirements.
- Identify and implement process improvements to enhance sales operations efficiency.
- Collaborate cross-functionally with other departments to streamline processes.
- Draft reference and coordinate letters.
- Research relevant information and leads from databases, forwarding them to the appropriate sales personnel for action.
- Monitor market tenders and provide insights for strategic decision-making.
- Ensure data accuracy and quality in project evaluation.
- Prepare queries and analyses using Power BI for internal sales meetings.
- Assist with sales and marketing events.
Requirements
- Qualification in sales administration, business, or a related field.
- Proficiency in CRM systems and experience in automation tools.
- Strong understanding of digitalized order processing and workflow automation.
- Advanced proficiency in all MS Office applications, especially Excel and Power BI.
- Excellent level of spoken and written English.
- Outstanding communication skills with a professional, supportive, and proactive attitude.
- Ability to work independently and take initiative.
- Reliable, confident team player.
- Quick learner with the ability to think outside the box and find solutions.
- Passion for process optimization and continuous improvement.
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