Welcome Specialist
3 days ago
**Create Unforgettable Experiences**
Anantara Mina Al Arab Ras Al Khaimah Resort is seeking a skilled Bellman to deliver exceptional service to our guests. As a front office staff member, you will contribute significantly to shaping our guests' perception of our resort.
**Key Responsibilities Include:**
- Arrival and Check-Out Process:
- Warmly greet guests and assist with luggage.
- Accompany guests to their rooms, sharing resort information.
- Facilitate smooth check-outs, handling luggage and transportation.
- Transport guest luggage safely.
- Offer packing and unpacking assistance when required.
- Familiarize yourself with the resort layout for efficient navigation.
- Interdepartmental Collaboration:
- Cultivate effective communication with front office, concierge, and other teams.
- Provide insights into local attractions, transportation, and resort amenities.
- Guest Support:
- Extend support to guests with special needs or requests.
- Be a reliable resource for guests, addressing queries and offering guidance.
- Security and Vigilance:
- Monitor arrival and departure areas, prioritizing guest safety and security.
- Notify the relevant department of any concerns.
- Parking Services:
- Offer secure valet parking for guests' vehicles.
- Efficiently retrieve vehicles upon guest request.
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