Commercial Operations Manager

7 days ago


Dubai, Dubai, United Arab Emirates The Petshop Full time

About the Company

The Petshop is a leading distributor of pet supplies in the UAE. We are seeking a highly experienced professional to join our team as the Commercial Operations Manager.

Your Key Responsibilities

  • Operations Management: Manage and optimize the commercial operations of the B2B division, ensuring efficient use of resources and maximum productivity.
  • Sales Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
  • Customer Relationship Management: Establish and maintain strong relationships with key customers and industry stakeholders.
  • Supply Chain Management: Ensure effective supply chain coordination along with internal teams to meet customer demand.
  • Customer Service: Act as the first point of contact with potential customers and actual customers for any issues relating to our products or services.
  • Payment Collection: Ensure proper tracking and timely collection of payments.

Requirements

  • Operations Management Experience: Minimum 5 years of experience in operations management with a focus on commercial operations.
  • Trade Marketing Knowledge: Strong understanding of trade marketing and distributor operations.
  • Results-Driven Professional: Self-motivated and target-driven with a demonstrated track record of meeting or exceeding sales goals.
  • UAE Driver's License: Required.


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