Logistics Operations Manager
4 weeks ago
Job Summary:
We are seeking an experienced Assistant Manager Import Export to join our team at TotalEnergies Dubai. The successful candidate will be responsible for managing the day-to-day operations of import and export activities, ensuring compliance with local regulations and contractual obligations.
Key Responsibilities:- Manage the import and export operations, including verification of import shipment documents, customs clearance, and compliance with local regulations.
- Supervise and control the activities carried out by logistics executives regarding import and export operations.
- Ensure the safety and security of all vehicles by following all guidelines set in PATROM.
- Point of escalation for matters related to exports.
- Adhere to the global contract for freight forwarding and compliance to it.
- Understand the customer requirements for the various facets of the business, including service levels agreements and freight costs.
- Coordinate and communicate between the sales team and the plant for requirements and ensure that requirements are well met.
- Ensure daily communication to the sales team on the status of sales orders.
- Ensure timely communication to the sales team on the status of their export/local documents.
- Ensure systematic replenishment of stocks for the warehouse so that there are no stockouts for the products agreed to maintain stock levels.
- Delegate appropriately the responsibilities as listed above to the team and ensure the best results as a team in line with the expectations.
- Be responsible to implement the Quality Management System so that effective and efficient results are achieved.
- Ensure that the PATROM requirements are met by the Contractors, including SAFE TO LOAD checks.
- Ensure that the vehicle planning is done takes into account PATROM requirements such as Driver Training, vehicle capacities, night waiver, route assessments, etc.
- Controlling consumable for the warehouse operations.
- Conduct ORM with service providers on a set schedule and take appropriate action on issues that arise.
- Focal point of customer complaints related to logistics – to be resolved in KISSFLOW within stipulated time.
- Update sales volume for PSL meetings.
- Personally resolve critical logistics problems in order to ensure contractual commitments are met and any operational impact is minimized.
- Verification of goods & service invoices.
- No accidents in the area under his purview.
- Maintain Export IFOT.
- Ensure the operations is as per the set SOP and responsible for its periodic updates.
- Control Demurrage and port Storage charges.
- No orders to be missed out in the execution process.
- Overtime for staff/fleet/warehouse well-controlled and justified based on needs.
- 100% Compliance with local regulations and contractual obligations.
- Expenditure is controlled and managed within the history and trends.
- Active participation in internal and external audits.
- Implementation of BOE in WMS. Customs inventory should be matching with the TEMME inventory. Explanation on the difference.
- Control demurrage and port Storage.
- Target for capacity utilization of import & export fleet.
- To understand and adhere to the current regulatory requirements applicable to the areas of responsibility.
- Conduct regular audits and walk around to review the potential losses in the areas of responsibility.
- Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame as required by QHSE policy and Manuals.
- To contribute, meet and improve upon the KPI and targets as set towards overall QHSE & Energy objectives.
- Selection and availability of applicable PPEs at all times and ensuring the strict use of PPEs in the work area of responsibility.
- Take part in the training program to acquire QHSE & Energy Management knowledge.
- Participate in the safety risk assessment, health risk assessment, planned general inspections, loss control tours, and other kinds of audits as per the TLBU QHSE requirements.
- Participate in the investigation and analysis of incidents as and when required.
- Strict adherence to QHSE requirements with full authority to stop any operation for safety reasons.
- Maintain 100% compliance on PATROM.
- Strict adherence and compliance towards Group HSE Charter & MAESTRO requirements and affiliate's HSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all times.
- Demonstrates exemplary conduct, rigor, vigilance, and professionalism regarding HSE in all their activities.
- Ensure adherence to compliance processes and guidelines specific to the position's roles and responsibilities.
- To comply with the TEMME Safe Work Permit program (as per the PTW roles and responsibility assignment: process owner/ permit applicant/ issuing authority and approval authority).
- Strict adherence to QHSE requirements with full authority to stop any operation for safety reasons.
Will be the key responsible for the day-to-day handling of all export dispatches with the key objectives of Fleet management, meeting / exceeding the agreed service levels.
Preparation & active involvement in Tender documentation for warehouse and transportation such as scope of work and contract reviews.
Will be the key responsibility to handle all import-related activities including but not limited to interacting with local authorities and service providers.
Conduct annual interim and annual performance review of the team in Import & Export dept.
Act in day-to-day operations in absence of Sr. Executive exports and imports.
Liaise with government authorities viz customs, port authorities, DPW, MOFI, MOFAIC, Dubai municipality and FANR
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