Service Engineer
3 weeks ago
Black Pearl Consult is a leading company in the heavy machinery equipment industry driven by a passion for delivering excellence and sharing success with all stakeholders. They strive to unlock the full potential of their products, services, and management expertise across key markets in the GCC and MENA regions. Their unwavering commitment to quality and collaboration ensures a meaningful impact throughout the entire value chain.
We are seeking an experienced Service Engineer to join our team. The successful candidate will be responsible for providing technical support, troubleshooting, and maintenance for heavy equipment, ensuring optimal performance and customer satisfaction.
Main Responsibilities:- Conduct site inspections and diagnostics of heavy machinery, including various types of Mobile Elevated Work Platforms (MEWPs) and their components.
- Provide technical assistance and support to customers regarding equipment operation and maintenance.
- Develop and implement service plans to address equipment issues and optimize performance.
- Collaborate with clients to understand their needs and recommend appropriate solutions.
- Train clients and staff on proper equipment operation and maintenance procedures.
- Maintain accurate records of service activities, repairs, and customer interactions.
- Stay updated on industry trends and advancements in heavy machinery technology.
- Diploma or Bachelor's degree in Engineering or a related field.
- Proven 5 years' experience with Aerial Work Platforms (AWPs) and Mobile Elevated Work Platforms (MEWPs), including Boom Lifts, Scissor Lifts, Telehandlers, Spider Lifts, Forklifts, and Truck-Mounted Lifts.
- Experience with brands such as Komatsu, JLG, Haulotte, Genie, Palazzani, Comet, and other relevant brands.
- Candidates currently based in the UAE, KSA, and Qatar who are available for a face-to-face interview.
- Strong troubleshooting and problem-solving skills.
- Proficient in reading and interpreting technical manuals, schematics, and diagrams.
- Excellent communication and interpersonal skills to engage with clients effectively.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Willingness to travel to customer sites as needed.
- Valid UAE, KSA, and Qatar driving license is preferred.
Locations: UAE, KSA, and Qatar. Follow the Black Pearl Consult channel on WhatsApp. To know other vacancies we have, please feel free to visit our website. Disclaimer: Please note that Black Pearl Consult will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates, and the recruitment fee is paid by our clients. If you receive any emails, SMS, or calls requesting you to pay from someone claiming to be an employee of Black Pearl Consult before they can process your application, please report and write an email to or contact our office at .
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