Automotive Claims Specialist

7 days ago


Dubai, Dubai, United Arab Emirates GIG Gulf Full time
Job Description

GIG Gulf seeks an Motor Claims Executive to join our team.

Key Responsibilities:

  1. To validate police reports accurately in support of claim settlement and repudiation processes.
  2. Process recovery notifications and incoming communications with attention to detail.
  3. C coordinate surveys, approvals, and related tasks with surveyors.
  4. Provide timely responses to broker and customer inquiries.
  5. Issue letters of proof for vehicle repairs and third-party property damage settlements.
  6. Liaise with service providers including workshops, repairers, and insurance companies.
  7. Validate and process settlements under various covers (hire car, towing, property damage, excess accounting) to insured parties and third parties.
  8. Respond to and clarify queries from business associates regarding claim covers and approvals.
  9. Manage complaints and draft official replies to regulatory bodies in case of escalations.

Business Knowledge:

  1. Familiarity with GIG Motor Insurance Policies and Unified policies in the Gulf region.

Operational & Technical Responsibilities:

  1. Fluency in written, reading, and spoken English; proficiency in Arabic is a plus.
  2. Computer skills and attention to technical details are essential.
  3. Demonstrated planning, organizing, and analytical abilities.


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