Fulfillment Services Director, Customer Experience Expert
5 days ago
We are looking for a highly skilled and experienced professional to join our India Operations team as a Fulfillment Services Director, Customer Experience Expert. In this role, you will be responsible for ensuring that our customers have an exceptional experience throughout their journey with us.
Key Responsibilities- Develop and implement strategies to enhance customer experience
- Collaborate with cross-functional teams to drive business objectives and meet customer needs
- Analyze data to identify trends and areas for improvement
- 5+ years of experience in customer service, customer experience, or related field
- Bachelor's degree
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office products and applications
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Customer Experience Director
17 hours ago
Dubai, Dubai, United Arab Emirates Amazon Full time**Job Description**We are seeking an experienced Customer Experience Director to lead our team and drive success in the UAE Operations Fulfillment / Supply Chain / Transportation. As a key member of our organization, you will be responsible for managing daily operations, ensuring efficiency and effectiveness across all aspects of the business.**Key...
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Fulfillment and Delivery Expert
1 day ago
Dubai, Dubai, United Arab Emirates Amazon Full timeFulfillment and Delivery Expert wanted! We are looking for an experienced professional who can help us optimize our delivery and fulfillment processes. As a Fulfillment and Delivery Expert, you will work closely with our teams to identify areas of improvement and develop effective solutions.About the RoleYou will be responsible for analyzing data to identify...
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Ecommerce Fulfillment Director
5 days ago
Dubai, Dubai, United Arab Emirates CLARION INTEGRATED LOGISTICS SOLUTIONS Full timeEcommerce Fulfillment DirectorThe Ecommerce Fulfillment Director plays a pivotal role in overseeing the daily operations within our fulfillment center. This includes managing staff, ensuring timely and accurate order processing, inventory management, and maintaining efficiency to support our e-commerce activities.Key Responsibilities:Inventory Management:...
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Global Shipping and Fulfillment Expert
2 days ago
Dubai, Dubai, United Arab Emirates Vivandi Full timeAbout Vivandi's Global Presence:We're a global company with a reputation for excellence. As a Global Shipping and Fulfillment Expert, you'll play a vital role in ensuring seamless international shipping and fulfillment processes.Main Responsibilities:Develop and implement global shipping strategies.Manage international supplier relationships.Oversee customs...
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Customer Experience Director
10 hours ago
Dubai, Dubai, United Arab Emirates NMC Healthcare Full timeJob Description:We are seeking a highly skilled and experienced Customer Experience Director to join our team at NMC Healthcare. This is an exciting opportunity for a motivated individual to take on a leadership role in ensuring that our patients receive exceptional service.Responsibilities:Develop and Implement Service Standards: Develop, implement, and...
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Customer Experience Director
17 hours ago
Dubai, Dubai, United Arab Emirates RAKBANK Full timeUnlock Your PotentialRakbank is a dynamic and innovative financial institution that values teamwork and cutting-edge solutions. We believe in fostering a culture of excellence and empowering our employees to drive growth and success. As a key member of our operations department, you will play a vital role in supporting daily business banking operations,...
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Customer Service Director
7 days ago
Dubai, Dubai, United Arab Emirates Al Tayer Travel Full timeAl Tayer Travel is seeking an experienced Customer Service Director to lead our customer service team.Key Accountabilities:Guide and train subordinate staff to provide excellent customer service.Review periodically sales performance and revenue earnings to improve the company's revenue position.Negotiate with suppliers to obtain special rates and fares for...
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Fulfillment Support Manager
17 hours ago
Dubai, Dubai, United Arab Emirates SLQ Global FZ-LLC Full timeAbout the JobWe are seeking an experienced Operations Assistant to join our team at SLQ Global FZ-LLC. The successful candidate will play a critical role in ensuring the smooth and efficient processing of customer orders from point of sale to final delivery. This role requires close collaboration with the fulfillment team and customers to maintain high...
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Customer Service Expert
2 days ago
Dubai, Dubai, United Arab Emirates Rivoli Group Full timeCustomer Service ExpertWe are seeking a passionate and customer-centric Customer Service Expert to join our team at Rivoli Group. As a key member of our sales team, you will be responsible for delivering exceptional customer service, resolving customer complaints, and providing personalized recommendations.Key ResponsibilitiesRespond to customer inquiries in...
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Customer Experience Director
16 hours ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are seeking a Customer Experience Director to lead and oversee the delivery of exceptional customer experiences across our retail stores in Dubai. As a key member of the retail operations team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.Main Responsibilities:Develop and implement customer...
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Procurement and Fulfillment Expert
7 days ago
Dubai, Dubai, United Arab Emirates Vivandi Full timeVivandi seeks a results-driven Logistics & Warehouse Coordinator to manage the entire logistics operation, from procurement to delivery.Main Objectives:Procurement Excellence: Establish strong relationships with suppliers, negotiate competitive pricing, and ensure timely delivery.Inventory Optimization: Implement data-driven inventory management strategies,...
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Customer Service
3 weeks ago
Dubai, Dubai, United Arab Emirates Emirates Biotech Full timeThe Customer Service & Logistics Specialist will be responsible to ensure customer orders are fulfilled. The specialist will drive and execute the entire process from order entry, product delivery and invoicing, as well as the monitoring of the warehouse inventory levels.The Specialist will support the setup of appropriate processes and procedures to support...
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Customer Service Expert
7 days ago
Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Part timeJob OverviewWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Expert. As a key member of our Commercial Banking team, you will be responsible for delivering best-in-class services to our customers.Key ResponsibilitiesService Delivery: Provide exceptional customer service to commercial banking clients, ensuring...
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Service Fulfilment Manager
7 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeAt Robinson & Co (Singapore) Pte Ltd, we are seeking a highly skilled Service Fulfilment Manager to join our Central Routing Team. As a key member of our Retail division, you will play a vital role in ensuring a seamless customer journey.Key Responsibilities:Oversee the operation and workforce of the centralized routing department to improve overall...
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Customer Service Director
4 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAt Kerzner International, we believe that every guest deserves an extraordinary experience. As a Reception Manager at Carbone, you will be instrumental in delivering this promise by providing personalized service, expert knowledge, and a genuine passion for the industry.About Your ResponsibilitiesThis role requires a high level of discretion,...
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Customer Experience Expert
16 hours ago
Dubai, Dubai, United Arab Emirates Virgin Megastore MENA Full timeVirgin Megastore MENA seeks a detail-oriented Sales Associate to excel in our retail environment.Job DutiesOffer expert advice to customers on products and services, fostering strong relationships and driving sales growth.Process transactions accurately, manage cash registers efficiently, and maintain a secure store environment.Collaborate with colleagues to...
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Customer Experience Director
7 days ago
Dubai, Dubai, United Arab Emirates PULLMAN Full timeCustomer Experience DirectorAt PULLMAN, we are committed to delivering exceptional guest satisfaction by overseeing all aspects of the guest journey. This role is pivotal in creating a culture of service excellence, coordinating cross-departmental efforts, and addressing guest feedback to enhance overall satisfaction and loyalty.Main Responsibilities:Act as...
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Customer Service Expert
5 days ago
Dubai, Dubai, United Arab Emirates Azadea Group Full timeAbout the RoleAzadea Group is seeking a talented Sales Associate to join our team at Mall Of The Emirates. In this role, you will be responsible for providing excellent customer service, managing store operations, and achieving sales targets.Main Responsibilities* Provide personalized customer service, respond to queries, and resolve issues promptly.* Manage...
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Customer Experience Design Director
7 days ago
Dubai, Dubai, United Arab Emirates Sephora USA, Inc Full timeWe are seeking a seasoned Customer Experience Design Director to join our team at Sephaor USA, Inc. This individual will be responsible for driving processes and efficiencies within the creative graphic design workflow.Key AccountabilitiesDevelop and implement efficient creative workflows to drive timely delivery of creatives.Align tasks and calendar with...
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Director of Customer Experience Strategy
7 days ago
Dubai, Dubai, United Arab Emirates AXIAN Telecom Full timeThe AXIAN Telecom Director of Customer Experience Strategy will be responsible for defining KPIs and success metrics for customer journeys and automation initiatives. This role requires strong leadership experience, with a track record of building and managing high-performing teams.Main Responsibilities:Define KPIs and success metrics for customer journeys...