Banking Operations Expert
7 days ago
Job Overview:
The Banking Operations Expert role is responsible for ensuring the smooth operation of our banking processes and procedures. This includes managing exception levels, maintaining accurate records, and providing support to customers and colleagues alike.
Main Tasks:
- Managing exception levels (insufficient/deferred security documents and exception reports) efficiently and within specified standards and timelines.
- Maintaining accurate and up-to-date records of customer interactions and transactions.
- Providing excellent customer service and resolving queries in a timely manner.
Requirements:
- Bachelor's degree in Business Administration, Management, Banking, or any related discipline.
- Minimum 3 years relevant experience including 1 year in a similar role.
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