Fraud Operations Analyst

1 month ago


Dubai, United Arab Emirates Citigroup, Inc. Full time
The Fraud Ops Analyst is responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:
  • Perform short and long term forecasting analysis and standardized fraud analysis
  • Make judgments based on practice and precedence, and work within guidelines, under general supervision
  • Develop and maintain working knowledge of business/industry standards and practices
  • Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
  • Identify inconsistencies in data or results, and exchange information in a concise and logical way
  • Impact the business directly through the quality of the tasks/services provided
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Expectation of employees working in 24/7 shift covering business needs including week off and public holidays.

Qualifications:

  • Relevant experience in a related role
  • Knowledge and previous experience in the Investigation and Fraud claims process
  • Experience in trend analysis and alerts in early fraud detection
  • Extensive knowledge of the Bank's Transactional Processing platforms
  • Proficient in Microsoft Office and Access
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment

Education:

  • Bachelor's degree/University degree or equivalent experience

Job Family Group:
Operations - Services

Job Family:
Fraud Operations

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting

  • Dubai, United Arab Emirates Citigroup, Inc. Full time

    Fraud Operations Analyst (UAE Nationals Only) The Fraud Ops Analyst is responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring...


  • Dubai, United Arab Emirates Citi Full time

    The Fraud Ops Analyst is responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward...


  • Dubai, Dubai, United Arab Emirates Citigroup, Inc. Full time

    Fraud Operations Analyst Job DescriptionThe Fraud Operations Analyst plays a critical role in ensuring the effective implementation of fraud risk policies and controls to minimize the impact of fraud incidents and prevent losses. This position is part of the Fraud Operations team, which works closely with other teams to achieve this objective.Key...

  • Trading Fraud Analyst

    5 months ago


    Dubai, United Arab Emirates Deriv Full time

    Job Information Job Opening ID - ZR_1627_JOB Industry - Trading Operations City - Dubai Country - United Arab Emirates As a Trading Fraud Analyst at Deriv, your role is indispensable. You’ll be our first line of defence, diligently monitoring our clients’ account activities and transactions to identify anything that doesn’t add up. Be it subtle,...


  • Dubai, United Arab Emirates Citi Full time

    The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate...

  • Fraud Analyst

    5 months ago


    Dubai, United Arab Emirates Allianz Partners Full time

    **Summary**: **The role requires the ability to multitask across numerous disciplines within the claims department and is ideally suited to a strong self-starter with excellent time management skills and a desire to develop within the organization** **Main Tasks**: - **Identify & investigate fraudulent activities and present fraud reports to the relevant...

  • Fraud Analyst

    5 months ago


    Dubai, United Arab Emirates Cupola Tele Services (CTS) Full time

    Monitor real time queues and identify high risk transactions within the business portfolio. - Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks. - Identify fraudulent transactions and cancel them from further processing. - Resolve queued transactions within the service level...

  • Fraud Investigator

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Dice Full time

    About the RoleWe are seeking a highly skilled Fraud Analyst/Investigator to join our team at IT Concepts. The successful candidate will be responsible for evaluating system alerts, reviewing transactions, and communicating with internal and external sources to identify and prevent fraudulent activity.Key ResponsibilitiesEvaluate system alerts for potentially...


  • Dubai, United Arab Emirates Dice Full time

    DescriptionFoundedin 2003, IT Concepts' core values - customer-centricity,teamwork, driven to deliver, innovation, and integrity - ensure wework together to be the best, realize objectives, and make apositive impact in our communities. We intentionally created andsustain our ITC culture that embraces change, experimentation,continuous learning, and...


  • Dubai, United Arab Emirates IC SOLUTIONS Full time

    **_Job Description:_**: - rack any suspicious or criminal activity on debit or credit cards in order to report and manage solutions._ - Analyze suspicious credit card transactions in order to avoid risks for partners - customers._ - Register fraud information in the systems identified by the franchises in order to report these events._ - Suspend suspicious...


  • Dubai, United Arab Emirates WebBeds Full time

    **Shape the future of fraud protection - become our Head of Fraud Risk Strategy and Operations**: **J**ob Title**:Head of Fraud Risk Strategy and Operations **Department**:Finance **Location (primary)**:Dubai, London or Singapore **In this role you will** The Head of Fraud Risk Management/ Director of Fraud Risk Management will develop and implement an...

  • Fraud Analyst

    4 months ago


    Dubai, United Arab Emirates Talent Pal Full time

    **DESCRIPTION**: - Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank...


  • Dubai, United Arab Emirates Witty Tech Ltd Full time

    W1TTY is a fast-growing UK based fintech, setting the new standards for digital finance. We’re building a new digital finance platform and a fully mobile-based finance app, offering multicurrency accounts, domestic and international transfers, debit cards, and instant payments. Amongst our platform are components such as core banking, mobile banking, cards...


  • Dubai, United Arab Emirates ZC CONSULTING, UNIPESSOAL LDA Full time

    Fraud Prevention Officer**_Job Description:_** - Responsible for the Program’s fraud prevention strategy and the processes and procedures necessary to mitigate risk;_ - Responsible for training all Program employees annually in fraud prevention;_ - Develop and implement financial, administrative and operational management systems and processes necessary to...

  • Operations Analyst

    1 month ago


    Dubai, United Arab Emirates Ceenex Global LLC Full time

    Immediate hiring of Operational Analyst for our client in Dubai. - Experience: 2+ years - Location : Dubai - Contract : 2 year **Responsibilities**: - Ensure proper documentation and confidentiality of all the department’s records. - Liaise with departments across FTA to gather and share information relevant to the department. - Follow up with on tasks...


  • Dubai, Dubai, United Arab Emirates Talabat Full time

    Job Title: Senior Analyst Rider OperationsAbout the Role:We are seeking a highly skilled Senior Analyst Rider Operations to join our team in MENA. As a key member of our operations team, you will play a critical role in driving improvements across the region through quality and depth of analytical insights, procedures, and recommendations for improvement.Key...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job Title: Business Operations AnalystWe are seeking a highly skilled Business Operations Analyst to join our team in Boca Raton, FL. As a Business Operations Analyst, you will be responsible for providing critical support to our regional offices in the Americas.Key Responsibilities:Customer Services: Provide expert-level support to clients and internal...


  • Dubai, Dubai, United Arab Emirates Talabat Full time

    Job Title: Senior Analyst Rider OperationsAbout the Role:We are seeking a highly skilled Senior Analyst Rider Operations to join our team in MENA. As a key member of our operations team, you will play a critical role in driving improvements across the region through quality and depth of analytical insights, procedures, and recommendations for improvement.Key...

  • Risk Analyst

    5 months ago


    Dubai, United Arab Emirates Tabby Full time

    Risk Analyst **Risk Analyst** **Department**:Risk B2C **Employment Type**:Full Time **Location**:Remote **Reporting To**:Aleksey Balabay **Description** - **Risk Analysis and Mitigation**: Conduct in-depth analysis of our credit and operational risk exposure. Develop and implement strategies to mitigate identified risks. - **Model Development**: Create...


  • Dubai, Dubai, United Arab Emirates Talabat Full time

    About the RoleWe are seeking a highly skilled Logistics Operations Analyst to join our team at Talabat. As a key member of our operations team, you will be responsible for driving business growth and efficiency through data-driven decision making.Key ResponsibilitiesDevelop and implement analytical models to optimize logistics operations and improve...