Social Media Account Manager
6 months ago
**Location**: Barsha Heights, Dubai UAE
**Type**: Full-time
**Experience**: 1-2 years in social media management
**Preferred Gender**: Female
**About Us**: Edirect is seeking a talented and dedicated Social Media Account Manager with proficiency in both Arabic and English languages to join our dynamic team. As a Social Media Account Manager, you will be responsible for managing and enhancing our clients' online presence, creating engaging content in both Arabic and English, and ensuring client satisfaction through effective communication and exceptional social media management skills.
**Responsibilities**:
**Social Media Strategy**:
Develop, implement, and manage social media strategies aligned with clients' objectives.
Research and stay updated on industry trends and competitor activities to optimize strategy.
**Content Creation**:
Create engaging and creative content in both Arabic and English for various social media platforms.
Tailor content to suit different target audiences and demographics.
**Client Relationship Management**:
Establish and maintain strong relationships with clients, understanding their needs and requirements.
Handle client requests, inquiries, and concerns in a timely and professional manner.
**Social Media Management**:
Manage and maintain social media accounts, scheduling posts, and monitoring engagement.
Analyze performance metrics and adjust strategies accordingly to maximize reach and engagement.
**Community Engagement**:
Engage with the online community by responding to comments, messages, and interactions.
Encourage positive conversations and address any concerns or issues.
**Reporting and Analysis**:
Generate regular reports on social media performance, showcasing key metrics and insights.
Provide recommendations for improvement based on data analysis.
**Requirements**:
**Language Skills**:
Fluent in both Arabic and English, with exceptional writing and communication skills in both languages.
**Experience**:
1-2 years of experience in social media management, including content creation and client management.
**Client Interaction**:
Proven experience in dealing with clients, understanding their needs, and managing their requests effectively.
**Content Creation**:
Proficiency in creating engaging content in Arabic and English across various platforms.
**Adaptability**:
Ability to adapt to a dynamic and fast-paced work environment.
**Team Player**:
Collaborative mindset and willingness to work within a team to achieve shared goals.
**Salary**: AED5,000.00 - AED10,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Arabic (required)
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