Supervisor
2 weeks ago
The Floor Supervisor is responsible for overseeing all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations and resolve customer complaint.
**Duties & Responsibilities**
Training restaurant staff
Managing restaurant staff's work schedules
Checking in on dining customers to enquire about food quality and service
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulations
Monitoring the par-level for goods, kitchen supplies, and cleaning products; and place purchase orders accordingly
Receiving ordered items and double checking quantities/product quality
Monitoring the restaurant’s cash flow and settling outstanding bills
Review customer surveys to develop and implement ways to improve customer service
Resolving customer complaints in a professional manner
Create an environment oriented to trust, open communication and team effort
Motivate and inspire team members & lead by setting a good example.
**Qualifications**
Floor Supervisor with casual dining experience
Must have team management experience
Must have leadership skills
Must have problem-solving skills
Must be able to communicate effectively with the staff, customers and restaurant management.
**Salary**: AED6,000.00 - AED7,000.00 per month
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