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F&b Supervisor

4 months ago

Abu Dhabi, United Arab Emirates 1st-jobs.com LLC Full time

We are searching for **F&B Supervisor** for a restaurant in **Abu Dhabi**.

As an **F&B Supervisor** you are responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key **responsibilities** such as:

- To be proficient in the History of the Specialty Outlets and act as an ambassador to it
- To supervise a station and ensure that standards are maintained at all times
- To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values
- To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Rotana standards
- To continuously collect feedback from guests and report it back to the Management
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Ensure the proper appearance and grooming of assigned Colleagues
- Handle the welcome of arriving Guests and their seating through the Maitre DHotel and take over, if he/she is not available
- Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
- Well versed and knowledge in the Outlets menu, promotional activities and other relevant issues concerning the outlets and the Hotel
- Contribute to meet and maximize the monthly revenue budget for the respective outlet
- Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
- To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed
- To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
- To handle in a professional way wine that is rejected or corked and hand-over the same to the Restaurant Manager
- To handle a loud, intoxicated or abusive guest
- To assist a guest or colleague that is feeling unwell
- Operate in a safe and environmentally friendly way to protect guests and colleagues health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures

**Skills**

**Education, Qualifications & Experiences**

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

**Knowledge & Competencies**

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus

Adaptability

Teamwork

**Job Types**: Full-time, Permanent

**Salary**: AED3,800.00 per month