Bar Back

2 months ago


Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.**

**With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.**

**Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.**

**S**c**ope of Position**

The Bar Back will give a hand and support to the Bartender/s to ensure bar operation is running smoothly and efficiently. This position mainly involves manual handling therefore FLHSS is substantially covered.

**Responsibilities**
- It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
- MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
- Assist Bartenders by preparing and stocking the bar with supplies, including glassware, garnishes, and beverages.
- Manage inventory levels and assist with ordering and restocking items as needed
- Organizing and shelving beverages before opening of the bar.
- Ensure that the bar area is clean, organized, and well-maintained throughout shifts
- Support Bartenders with the preparation of drinks, including mixing, garnishing, and serving as directed
- Monitor and maintain the cleanliness and functionality of bar equipment.
- Wiping glassware, utensils and equipment needed for the operation.
- Handle guest requests promptly and courteously, providing a high level of service.
- Assist with special events and promotions as needed.
- Act as a hotel “ambassador” at all times.
- To carry out any additional duties requested by management, related to hotel operational activities.

**Sk**ills & Qualifications**
- High School qualification or equivalent.
- A minimum of 2 years of experience working in a 5-star luxury hotel environment.
- Ability to understand guest needs and to deliver superior customer service.
- Knowledge in bar operation is a must.
- Very good verbal and written communication skills in English.
- Verbal and written communication skills in Arabic or other languages are preferred.
- Strong interpersonal and communication skills, with the ability to interact effectively with guests and colleagues
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
- Physical capabilities to stand for a long period; Flexibility to work a variety of shifts, including evenings, weekends, and holidays as per business needs.


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