Service Agent

3 weeks ago


UAE, United Arab Emirates Damac Properties Full time

**Functional Accountabilities
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Carry trays and set up trolleys with linen, china, glass and silver
- Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests
- Ensures that effective link is maintained between kitchen and service areas
- Handle guest complaints according to policy
- Ensuring the outlet set up is according to set standard
- Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening
- To anticipate, in advance, all materials and supplies and assure their availability
- To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment
- To understand all food and beverage items offered, including ingredients, methods of preparation and proper service
- To promote good public relations and handle complaints or concerns of guests
- To work in co-operation with the Chefs
- To maintain inventories and par stocks
- To provide lateral service within the hotel whenever needed
- Ensure closing of the restaurant is carried out as per the standard checklist provided and no pending tasks

**Qualifications and experience
**Experience and Technical Knowledge
**Essential**:

- A total of 2-4 years Food and Beverage experience
- 2 years minimum in a similar role in a 5
- international environment

**Desirable**:

- Experience working in a multi-cultural environment
- Organized and well planned
- Able to work with speed and efficiency throughout maintaining positive attitude

**Qualifications
**Essential**:

- High school Diploma.
- Previous 5* hotel experience in the restaurant

**Desirable**:

- Hotel School Degree or diploma or equivalent
- Up-selling skills training, HACCP
- WSET level 1 or equivalent
- Arabic Language


  • Call Center Agent

    4 weeks ago


    UAE, United Arab Emirates Phoenix Facility Management and Cleaning Services LLC Full time

    **Call Center Agent (Male Only)** - **Preferably with MEP, General Maintenance & Cleaning Services Experience**: - **Applicant with Sales Experience is a Plus**: - **Can join immediately** **Duties and Responsibilities**: Call Center Agents/Representatives complete customer service tasks that ensure customers have the information and assistance they need...


  • UAE, United Arab Emirates DP World Full time

    **JOB ACCOUNTABILITIES**: As the Director of Network and SSL Agents, you will be pivotal in overseeing our global network of agents and manage the list of nominated DP World companies And affiliates for SSL - You will be responsible for developing and maintaining strong relationships with our network partners, optimising our logistics network, and ensuring...

  • Service Agent

    4 weeks ago


    UAE, United Arab Emirates Damac Properties Full time

    **Functional Accountabilities**: - Serve and clear food and beverage items in an unobtrusive and professional manner - Carry trays and set up trolleys with linen, china, glass and silver - Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to...

  • Service Agent

    1 month ago


    UAE, United Arab Emirates Damac Properties Full time

    **Functional Accountability**: - Serve and clear food and beverage items in an unobtrusive and professional manner - Carry trays and set up trolleys with linen, china, glass and silver - Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests -...

  • Service Agent

    1 month ago


    UAE, United Arab Emirates Damac Properties Full time

    **Functional Accountabilities**: - Serve and clear food and beverage items in an unobtrusive and professional manner - Carry trays and set up trolleys with linen, china, glass and silver - Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to...

  • Service Agent

    4 weeks ago


    UAE, United Arab Emirates Damac Properties Full time

    **Functional Accountabilities**: - Serve and clear food and beverage items in an unobtrusive and professional manner - Carry trays and set up trolleys with linen, china, glass and silver - Provides hands-on support, direction and assistance to casts on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to...

  • Reservation Agent

    1 week ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Mar 1, 2023 AED 4500 - AED 5000 Contract Full time Our client is in the **Real estate **industry. They are now looking for a **Reservation agent** **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve...


  • UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Aug 21, 2023 AED 4500 - AED 5000 Contract Full time Our client is in a **Premium Real estate **Company. They are now looking for a **Call Center-Reservation Agent **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients managing room reservations -...


  • UAE, United Arab Emirates Emirates NBD Full time

    **UAE National ONLY **Organization Unit Purpose** The Department is Service Quality. This unit evaluates agent performance and provides consistent feedback and coaching to Outbound agents. The unit also verifies service requests, handle outbound complaints, and constantly works to monitor risks. **Job Purpose** The Quality Team Leader provides guidance...

  • Call Center Agent

    3 days ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Jun 27, 2023 AED 5000 - AED 5500 Contract Full time Our client is into **Luxury Fashion **industry. They are now looking for a **Call Center Agent **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues...

  • Call Center Agent

    1 week ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Feb 28, 2023 AED 4500 - AED 5000 Contract Full time Our client is into the Real estate** **industry. They are now looking for a **Call Center Agent **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve...

  • Call Center Agent

    1 week ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Apr 25, 2023 AED 4500 - AED 5000 Contract Full time Our client is into the Real estate** **industry. They are now looking for a **Call Center Agent **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve...

  • Call Center Agent

    1 week ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة May 23, 2023 AED 4500 - AED 5000 Contract Full time Our client is into the Real estate** **industry. They are now looking for a **Call Center Agent **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve...

  • Call Center Agent

    4 days ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Jan 9, 2023 AED 4500 - AED 5000 Contract Full time Our client is one of the largest electronic brand. They are now looking for a **Call Center Agent **to join them. **Roles & Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate...

  • Call Center Agent

    15 hours ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Feb 9, 2023 AED 4500 - AED 5000 Contract Full time Our client is one of the largest electronic brand. They are now looking for a **Call Center Agent **to join them. **Roles & Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate...

  • Call Center Agent

    5 days ago


    UAE, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Call Center Agent - Temp Contract **Role: Call Center Agent - Temp Contract (3 months)** **Location: RAK** **Role Purpose**: - To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. **These are the main responsibilities of this role**: - Handle inbound & outbound calls according to...


  • UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Mar 27, 2023 AED 5500 - AED 6000 Contract Full time Our client is a Leading E-commerce Company. They are now looking for an Quality Assurance Agent to join them. Roles & Responsibilities: - To ensure the delivery process completion within the promised time to customers, through an extensive coordination with...

  • Service Hub Agent

    4 weeks ago


    UAE, United Arab Emirates Damac Properties Full time

    Responsible for answering all incoming calls originating from outside or within the hotel in a friendly and caring manner accordingly to the Paramount Hotel standards **Duties and Responsibilities** - Very comprehensive knowledge of the Hotel, including all departments, services, outlets and Dubai - Knows all the operation hours of all outlets and...

  • Call Centre Agent

    1 week ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Feb 28, 2024 AED 4500 - AED 5000 Contract Full time Our client is in the **Real estate **industry. They are now looking for a **Voice agent **to join them. **Roles & Responsibilities**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and...

  • E-mail and Chat Agent

    2 weeks ago


    UAE, United Arab Emirates TASC Outsourcing Full time

    -الإمارات العربية المتحدة Nov 6, 2023 AED 4500 - AED 5000 Contract Full time Our client is a **multinational real estate development **company. They are now looking for an **E-mail and chat agent **to join them. **Roles & Responsibilities** - Evaluate the problems of the customers and provide logical lasting solutions with...