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Laundry Attendant

1 month ago

UAE, United Arab Emirates InterContinental Full time

We are looking for a laundry attendant who will be responsible for assisting the washers, pressers and other members of the laundry team in providing a clean and timely laundry service to guests and internal customers. Promotes the desired work culture around the five winning ways - Aim higher, Work better together, Celebrate the difference, Do the right thing & Show we care.

A little taste of your day-to-day

Every day is different, but you’ll mostly be delivering:
**FINANCIAL RETURNS**
- Assists in sorting hotel and guest linen for washing to ensure durability and quality.
- Helps in timely loading and unloading of machines according to instructions given
- Ensures timely addition of chemicals in proper quantity.

**OUR PEOPLE**
- Ensures general cleanliness of the entire laundry department.
- Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook.
- Comply with Company Grooming Standards.
- Comply with Time and Attendance Policies.
- Actively participate in training and development programs and maximize opportunities for self development.

**GUEST EXPERIENCE**
- Assists in transferring linen and clothes between machines to ensure accurate delivery
- Maintains proper temperature, pressure and water level
- Ensures machines and areas are kept free of lint.
- Demonstrate service attributes in accordance with industry expectations and company standards including:

- Being attentive to guests.
- Accurately and promptly fulfilling guest’s requests.
- Anticipate guest’s needs.
- Maintain a high level of knowledge which affects the Guest experience.
- Demonstrating a ‘service’ attitude.
- Taking appropriate action to resolve guest complaints.
- Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers.

**QUALIFICATION**
- High school or college graduate
- Minimum of 2 years experience in the same field
- Good communication skills
- Willing to work on shifting schedule

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

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