Receptionist (Opel)

Job Description
**JOB PURPOSE**:
Provide administrative support to the showroom operations and deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all customers and visitors.

**Key Accountabilities**:

- **Telephone Operations**: Make sure that all telephone calls are swiftly answered, directed to the appropriate person and messages taken are in clear form.
- **Administration**: Arrange complete set of documents and update Delivery Schedule Report in the portal as and when required by the Sales Consultant. Prepare reports as required by management, mainly pertaining to enquiries, showroom traffic and demonstrators.
- **Demo Fleet Management**: Record demo fleet movement, prepare and submit required reports when requested by management. Demo records to be maintained manually (demo logbook) along with the supporting documents. Ensure vehicle inspection and condition is recorded.

**Qualification**:

- Secondary School Education Certificate.
- Diploma in business administration or secretarial studies is preferred.

**Experience**:

- 3 years of minimum experience in admin and receptionist role.
- Experience with automotive industry or luxury retail is preferred.
- Very good command of spoken & written English.
- Arabic language is preferred.

**Job Types**: Full-time, Permanent

**Salary**: AED5,600.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Tell me the worst customer service you have experienced as a customer, in your life. What made it a bad experience for you? What did you do?
- The location will be in Mussafah. Working days are 5 days a week. Are you OK to work with this work details?

**Experience**:

- receptionist/customer service: 2 years (required)

**Language**:

- Arabic (preferred)