Head of It

1 month ago

Abu Dhabi, United Arab Emirates SBK HOLDINGS Full time

**Job Responsibilities: MINIMUM 5 YEARS EXPERIENCE IN UAE**

1. Developing IT strategies and aligning them with the overall business goals and objectives of the organization. This involves understanding the company's needs and future technology requirements.

2. Creating and managing the IT budget, allocating resources efficiently, and ensuring cost-effectiveness in technology investments.

3. Overseeing IT staff, including hiring, training, and evaluating team members. Encouraging professional growth and fostering a positive work environment.

4. Leading IT projects from initiation to completion, ensuring they are delivered on time, within budget, and meeting the required quality standards.

5. Managing the organization's IT infrastructure, including servers, networks, hardware, software, and security systems.

6. Implementing and maintaining robust security measures to protect the organization's data, networks, and systems from potential threats and breaches.

8. Diagnose and resolve hardware, software, and network issues reported by end-users. Perform root cause analysis and implement appropriate solutions.

9. Install, configure, and upgrade computer hardware, software, operating systems, and peripheral devices.

11. Perform routine maintenance tasks, including system backups, software updates, antivirus scans, and hardware cleaning. Plan and execute hardware and software upgrades as needed.

12. Create and maintain documentation of IT systems, configurations, procedures, and troubleshooting guides. Update knowledge base articles and user manuals for self-help and reference.

13. Monitor and manage computer hardware and software inventory. Track and document equipment assignments, repairs, replacements, and disposals.

14. Implement and enforce security protocols, including user access controls, data backup procedures, and antivirus software. Respond to and mitigate security incidents.

15. Provide remote support to off-site employees or branch offices, troubleshooting issues and resolving technical problems through remote access tools or phone support.

16. Collaborate with IT team members and other departments to address technical issues, implement system changes, and communicate updates or outages effectively.

17. Ensuring the integrity, availability, and confidentiality of data, as well as compliance with relevant data protection regulations.

18. Collaborating with external vendors and service providers to negotiate contracts, evaluate service levels, and ensure effective service delivery.

19. Staying informed about emerging technologies and industry trends, and making recommendations on their potential benefits and implementation.

20. Addressing and resolving complex IT issues, providing technical support to staff, and ensuring smooth IT operations.

21. Developing and maintaining plans to minimize downtime in the event of a disaster or system failure.

22. Establishing and enforcing IT policies, procedures, and best practices to ensure compliance, security, and efficiency.

23. Collaborating with other departments to understand their technology needs and integrating IT solutions to support their workflows.

24. Tracking key performance indicators (KPIs) for IT operations, preparing regular reports for management, and making data-driven decisions to improve efficiency.

25. Conducting training sessions for employees to enhance their IT literacy and promote awareness of cybersecurity best practices.

**Qualifications: VALID UAE DRIVER LICENSE**

B. Significant experience in the IT industry is essential, 8-10 years of progressively responsible roles. This experience should include a mix of technical expertise, project management, and leadership experience.

C. A strong foundation in various IT domains. Knowledge of networking, system administration, cybersecurity, database management, cloud computing, software development, and emerging technologies. Familiarity with both hardware and software aspects of IT is crucial.

D. As a Head of IT, you will be leading a team, so strong leadership and management skills are critical. This includes the ability to motivate and mentor your team, delegate tasks effectively, and promote a collaborative and productive work environment.

E. The IT landscape is ever-changing, with new technologies emerging regularly. Being adaptable and open to learning is necessary to stay relevant and make informed technology decisions.

F. As a Head of IT, you'll have access to sensitive information and systems. Demonstrating a strong sense of ethics and promoting security awareness within the team is paramount.

G. Certifications in project management (e.g., PMP), cybersecurity (e.g., CISSP), or technology-specific certifications (e.g., CCNA, AWS Certified Solutions Architect).

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- IT: 7 years (required)

**

  • Head of Department Law Economics and Management

    1 month ago

    abu dhabi, United Arab Emirates University Of Dubai Full time

    Head of Department Law Economics and Management Head of Department Law Economics and Management Quality Assurance &Accreditation Ensure compliance of Academic programs with accreditation standards set forth byrelevant accrediting bodies or organizations. Prepare the data and consolidate the needed institutional documents to completethe Accreditation process...

  • Head of Department Law Economics and Management

    2 weeks ago

    abu dhabi, United Arab Emirates University Of Dubai Full time

    Head of Department Law Economics and Management Head of Department Law Economics and Management Quality Assurance &Accreditation Ensure compliance of Academic programs with accreditation standards set forth byrelevant accrediting bodies or organizations. Prepare the data and consolidate the needed institutional documents to completethe Accreditation process...

  • Head of Operations

    2 months ago

    Abu Dhabi, United Arab Emirates CIMA - Chartered Institute of Management Accountants Full time

    A start-up Wealth Management and Prime Brokerage/Trading platform based in Abu Dhabi (ADGM) and regulated by FSRA is looking to hire a Head of Operations to lead the full scale development and management of the function. The platform is offering a multi-asset prime brokerage/execution services as well as asset management products to the professional and...

  • Registered Nurse

    2 weeks ago

    Abu Dhabi, United Arab Emirates conglomerate IT Full time

    JD for the role of Registered Nurse Job Title : Registered Nurse Rate : Open Location : KSA (Riyadh/Jeddah/Dammam) Job Purpose / Objective: Responsible to provide safe, effective Nursing care to medically ill pre post-operative patients using professional knowledge and skills as per Hospital policies and procedures as well as ensuring that assigned...

  • Secondary – Head of Maths Teacher | Aspen Heights British School

    2 weeks ago

    abu dhabi, United Arab Emirates The Enclave Of East Louisville Full time

    Simple Description: Secondary Head of Maths Teacher at Aspen Heights British SchoolPurpose: Lead and manage the Maths department to ensure high academic standards through effective teaching. Provide leadership, vision, and support to align with the school’s strategy.About the School: Aspen Heights British School in Abu Dhabi is known for its inclusive...

  • AVP- Risk Oversight

    1 month ago

    Abu Dhabi, United Arab Emirates Bank of Jordan Full time

    Generic AccountabilityAct in consonance with the Group’s vision and mission to facilitate the organizational objectives of growing strongerEnsure the achievement of the bank’s business plans by optimizing risk adjusted performance of Global MarketsProvide an assurance to the GCRO through the Head of Market and Liquidity Risk that all material market...

  • Call Center Operator

    7 days ago

    Abu Dhabi, United Arab Emirates Kiosk It System Trading LLC Full time

    Managing inbound calls from customers and responding to their queries & complaints - Manage and resolve customer complaints - Place outbound calls to follow-up customer complaints when necessary - Documents all call information’s based on SOP - Provide daily reports to supervisor / Department head on the pending complaints - Complete daily payments on...

  • Call Center Agent

    2 months ago

    Abu Dhabi, United Arab Emirates Kiosk It System Trading LLC Full time

    Managing inbound calls from customers and responding to their queries & complaints - Manage and resolve customer complaints - Place outbound calls to follow-up customer complaints when necessary - Documents all call information’s based on SOP - Provide daily reports to supervisor / Department head on the pending complaints - Complete daily payments on...

  • Head of Nursing Program

    1 month ago

    abu dhabi, United Arab Emirates Institute Of Applied Technology Full time

    Ability to prioritize workloads and ‘deliver on time’Possesses strong analytical and organizational skillsexcellent interpersonal skillsable to manage and lead projectsExcellent oral and written EnglishProven track record in delivering high quality health educationA passion and commitment to progressing the profession through evidence based education,...

  • Head of Nursing Program

    2 months ago

    Abu Dhabi, United Arab Emirates Institute of Applied Technology Full time

    Ability to prioritize workloads and ‘deliver on time’Possesses strong analytical and organizational skillsexcellent interpersonal skillsable to manage and lead projectsExcellent oral and written EnglishComputer literateProven track record in delivering high quality health educationA passion and commitment to progressing the profession through...

  • CNC Machine Operator

    2 months ago

    Abu Dhabi, United Arab Emirates ARM Group of Companies Full time

    1) Basic computer knowledge of window type operation system 2) Ability to run overhead crane and safety operate machines 3) Make major adjustments to programs 4)Ability to meet production schedule 5)Download programs via disc,flash drive or direct connect 6)Perform cuts and required nesting as defined by production 7)Knowledge of MDI and shape...

  • AVP- Risk Oversight

    4 weeks ago

    abu dhabi, United Arab Emirates Bank Of Jordan Full time

    Generic AccountabilityAct in consonance with the Group’s vision and mission to facilitate the organizational objectives of growing strongerEnsure the achievement of the bank’s business plans by optimizing risk adjusted performance of Global MarketsProvide an assurance to the GCRO through the Head of Market and Liquidity Risk that all material market...

  • AVP- Risk Oversight

    2 weeks ago

    abu dhabi, United Arab Emirates Bank Of Jordan Full time

    Generic AccountabilityAct in consonance with the Group’s vision and mission to facilitate the organizational objectives of growing strongerEnsure the achievement of the bank’s business plans by optimizing risk adjusted performance of Global MarketsProvide an assurance to the GCRO through the Head of Market and Liquidity Risk that all material market...

  • Call Center Agent

    2 months ago

    Abu Dhabi, United Arab Emirates Kiosk It System Trading LLC Full time

    **Key Responsibilities**: - Make outbound calls to customers as necessary for follow-up or service-related matters; - Provide accurate information about services and policies; - Maintain a high level of professionalism, courtesy, and empathy during customer interactions; - Register and resolve complaints in the system; - Ability to multitask, set...

  • Head of Department Law Economics and Management

    3 weeks ago

    abu dhabi, United Arab Emirates University of Dubai Full time

    Quality Assurance & AccreditationEnsure compliance of Academic programs with accreditation standards set forth by relevant accrediting bodies or organizations. Prepare the data and consolidate the needed institutional documents to complete the Accreditation process for Academic programs and substantive or minor change application process. Maintain accurate...

  • Head of Department Law Economics and Management

    1 month ago

    Abu Dhabi, United Arab Emirates University of Dubai Full time

    Quality Assurance &Accreditation Ensure compliance of Academic programs with accreditation standards set forth byrelevant accrediting bodies or organizations. Prepare the data and consolidate the needed institutional documents to completethe Accreditation process for Academic programs and substantive or minor changeapplication process. Maintain...

  • Governance Section Head

    4 weeks ago

    Abu Dhabi, United Arab Emirates Department of Culture and Tourism Full time

    Tu es passionn (e), tu as soif d aventures, de nouveaux challenges ? Tu souhaites int grer une quipe dynamique avec une grande expertise m tier ? Le groupe Serpe n attend que toi ! Nous recherchons un lagueur-Nacelliste H/F afin d int grer et renforcer notre agence de Bouillargues proche N mes (34) Qui sommes-nous ? ...

  • Governance Section Head

    4 weeks ago

    Abu Dhabi, United Arab Emirates Department of Culture and Tourism Full time

    Tu es passionn (e), tu as soif daventures, de nouveaux challenges ? Tu souhaites int grer une quipedynamique avec une grande expertise m tier? Le groupe Serpe n attend que toi! Nousrecherchonsun lagueur-NacellisteH/F afin d int grer et renforcer notre agence deBouillargues proche N mes(34) Quisommes-nous ? LeNum ro 1 de l lagage et 4 me...

  • Governance Section Head

    2 weeks ago

    Abu Dhabi, United Arab Emirates Department of Culture and Tourism Full time

    Tu es passionn (e), tu as soif daventures, de nouveaux challenges ? Tu souhaites int grer une quipedynamique avec une grande expertise m tier? Le groupe Serpe n attend que toi! Nousrecherchonsun lagueur-NacellisteH/F afin d int grer et renforcer notre agence deBouillargues proche N mes(34) Quisommes-nous ? LeNum ro 1 de l lagage et 4 me...

  • Governance Section Head

    2 weeks ago

    Abu Dhabi, United Arab Emirates Department of Culture and Tourism Full time

    Tu es passionn (e), tu as soif d aventures, de nouveaux challenges ? Tu souhaites int grer une quipe dynamique avec une grande expertise m tier ? Le groupe Serpe n attend que toi ! Nous recherchons un lagueur-Nacelliste H/F afin d int grer et renforcer notre agence de Bouillargues proche N mes (34) Qui sommes-nous ? ...