IT Technical Support
2 months ago
Setting up user accounts and profiles for the clients
- Generating reports
- Diagnosing and fixing network problems and hardware or software faults
- Keeping a record of issues and faults along with solutions, for future reference.
**Qualifications**:
- Basic understanding of computer hardware and software
- 2+ years of experience Software and hardware support
- Professional written and interpersonal skills are essential when communicating with customers.
- Accept constructive criticism and customer feedback regarding their experience with software or IT services
- Logging cases on reporting systems
- Coordination with the Technical teams on site
**Salary**: AED2,500.00 - AED3,500.00 per month
**Experience**:
- Technical Support: 3 years (preferred)
Application Deadline: 01/01/2023
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