Franchise Hotel
6 months ago
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.
**About Us**
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
Our hotels are unique in their own right, with their own distinct outlook and story to tell.
**Your day to day**:
***
- ** **Effectively supervise all services provided at the Front Desk that these are always available and are carried out efficiently as per Standard Operating Procedures.**
- ** **Adhere to and executes all job task checklist points.**
- ** **Execute the daily functions of next day arrival and departure for guests in a manner that enforces the Brand Standards.**
***
- ** **Perform registration process by obtaining data from guest and by observing the established guidelines.**
- ** **Review all Group Resumes, VIP reports, daily business reports.**
- ** **Perform registration process by obtaining data from guest and by observing the established guidelines.**
- ** **Ensure the strict control of room keys. Supervise the key handling procedures for maximum security.**
- ** **Assist subordinates during peak periods.**
- ** **Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.**
- ** **Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies.**
- ** **Cash handling and credit processing as required, to include Gift Card redemption.**
- ** **To support the Concierge or other operational teams as required.**
- ** **Resolve guest complaints or otherwise follow up with manager.**
- ** **Review room queue and work with Housekeeping to expedite turnover.**
- ** **Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored.**
- ** **Handle Due-Out and Discrepancy updating in communication with the Housekeeping Department.**
- ** **Post applicable charges for late check-outs requests.**
- ** **Prepare system for next day arrivals.**
- ** **Perform daily "bucket check report" against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.**
- ** **Ensure that one's cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.**
- ** **Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security.**
- ** **Ensure proper handling and documentation of guest's valuables being secured in hotel safe deposit box.**
- ** **Drive and champion ALL loyalty program.**
- ** **Drive FO Up selling program.**
- ** **Be familiar with hotel services and promotions and promote them.**
- ** **Take and deliver accurate and timely guest messages.**
***
- ** **Respond to queries positively.**
- ** **Follow department policies, procedures and service standards, including all safety policies**
- ** **Adhere to Hotel's Hygiene and HACCP standards and ensure it's Standard Operating Procedures and Requirements are fully met**
**What we need from you**
***
***:
- **Passion for guest service.**
- ** **Excellent written and verbal communication, interpersonal and leadership skills.**
- ** **Highly organized, results-oriented with the ability to be flexible and work well under pressure.**
- ** **Degree or Diploma in Hospitality Management is an asset.**
- ** **Fluency in English, secondary language preferred**
- ** **Minimum of 1 year previous proven Supervisory position or equivalent.**
- ** **Must have the ability to handle a multitude of tasks and Guest requests.**
- ** **Knowledge of Micros-Fidelio Property Management System an asset.**
- ** **Strong guest service orientation and training skills background required.**
- ** **Ability to work independently and prioritize responsibilities**
- ** **Experience with a Hotel loyalty program an asset.**
- ** **Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
**What we offer**
*** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected v
-
Marketing Manager
5 months ago
Dubai, United Arab Emirates Onetouch Facility Management Full timeAl Waleed Hospitality offers guests quality experiences ranging from luxury to lifestyle through to midscale Hotels Resorts we have proven strategic goal to deliver hotels in the medium to long term. We are expanding our brand offering across the Middle East. We have an existing network of 6 hotels and a further 1 hotels that are committed and opening over...
-
Restaurant Franchise
5 months ago
Dubai, United Arab Emirates Auriga Gulf Full timeOur client in Dubai seeks to hire a Smart and Dynamic Restaurant Franchise Manager. Well versed in opening of new Franchise in Dubai and Middle East Hotel Management Graduate Good communication skills Once the Franchise is established must be well versed in dealing with Architects, Suppliers, Vendors and have exceptional coordination and multi tasking...
-
Administrator - Restaurant Franchise
5 months ago
Dubai, United Arab Emirates Auriga Gulf Full timeOur client seeks hire an experienced Administrator to handle Franchise Agreements with Quick Service Restaurants Bachelors in Hotel Management or Related Degree 4 years work experience in the related field Must be able to handle the entire process once a Franchise Agreement has been signed Immediate Start **Salary**: Up to AED7,000.00 per month
-
Barista - Franchise
6 months ago
Dubai, United Arab Emirates Hilton Technologies Full timeBarista - Franchise Job Requirements A Barista is responsible for preparing and serving coffee and other beverages to customers. A Barista takes on a range of roles including: - Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. - Cleaning and sanitising work areas, utensils and equipment - Cleaning service...
-
Franchise Hotel
5 months ago
Dubai, United Arab Emirates VOCO Hotels Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...
-
Franchise Hotel
6 months ago
Dubai, United Arab Emirates VOCO Hotels Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...
-
Hostess - Franchise
4 days ago
Dubai, United Arab Emirates Hilton Technologies Full timeHostess - Franchise **Job Requirements **A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient...
-
Bartender - Franchise
7 months ago
Dubai, United Arab Emirates Hilton Full timeBartender - Franchise Job Requirements A Bartender engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality....
-
Reservations Supervisor
5 months ago
Dubai, United Arab Emirates Hilton Technologies Full timeReservations Supervisor - Franchise Job Requirements As Reservations Supervisor, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards: - Identify new contacts, develop sales leads, and...
-
Chef de Partie
3 weeks ago
Dubai, United Arab Emirates Hilton Technologies Full timeChef de Partie - Franchise **Job Requirements **- Organize all activities within a Restaurant Kitchen area, ensuring a safe, smooth running and profitable operation within the framework of the Hotel. - Support the development of cuisine concepts and standards. Be familiar with local market & suppliers. - Adhere to Tumbi by Hilton Hotel food preparation and...
-
Receptionist - Franchise
2 months ago
Dubai, United Arab Emirates Hilton Technologies Full timeReceptionist - Franchise **Job Requirements **A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...
-
Franchise Hotel
1 week ago
Dubai, United Arab Emirates VOCO Hotels Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...
-
Franchise Hotel
6 months ago
Dubai, United Arab Emirates VOCO Hotels Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by...
-
Franchise Hotel
6 months ago
Dubai, United Arab Emirates VOCO Hotels Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...
-
Revenue and Reservation Manager
57 minutes ago
Dubai, United Arab Emirates Hilton Technologies Full timeRevenue and Reservation Manager - Franchise **Job Requirements **Key Responsibilities: - Develop and implement revenue management strategies to maximize hotel revenue and occupancy - Monitor and analyze market trends and competitor pricing to make informed pricing decisions - Collaborate with sales and marketing teams to develop promotional strategies and...
-
Guest Service Agent
4 weeks ago
Dubai, United Arab Emirates Hilton Technologies Full timeGuest Service Agent - Franchise **Job Requirements **Key Responsibilities: - Greet and check-in guests in a friendly and efficient manner - Handle guest inquiries and provide accurate information about the hotel and local area - Assist guests with reservations, room changes, and other requests - Process payments and maintain accurate records - Collaborate...
-
Reservations Agent
7 months ago
Dubai, United Arab Emirates Hilton Technologies Full timeReservations Agent - Franchise Job Requirements A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guests' decision to stay at the property. **Essential Functions** - Assists other departments such as Sales, Meetings and Conventions and Front Office with...
-
Reservations Group Coordinator
6 months ago
Dubai, United Arab Emirates Hilton Technologies Full timeReservations Group Coordinator - Franchise Job Requirements As Reservations Group Coordinator, you will work with Guests and customers to respond to enquiries and booking requests in a prompt and professional manner. Specifically, you will be responsible for performing the following tasks to the highest standards: - Identify new contacts, develop sales...
-
Waiter/waitress - Franchise
7 months ago
Dubai, United Arab Emirates Hilton Full timeWaiter/Waitress - Franchise Job Requirements A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner...
-
Front Office Supervisor
4 weeks ago
Dubai, United Arab Emirates Hilton Technologies Full timeFront Office Supervisor - Franchise **Job Requirements **Job Title: Front Office Supervisor Job Category: Hospitality/Hotel Department: Front Office Location: Palm Jumeirah Key Responsibilities: - Supervise and train front desk staff, including scheduling and performance evaluations - Ensure smooth check-in and check-out processes for guests - Handle...