Hotel Waitress

5 months ago

Dubai, United Arab Emirates Emirates Grand Hospitality Full time

We are looking for Waitress to join one of our properties. Interested applicants should upload their updated CV with recent photo. Only shortlisted applicants will be contacted by HR Department.

**A)** **Responsibilities and Duties**:

- Meets and exceeds customer and team member expectations by providing outstanding Service & teamwork to ensure customer / guests satisfaction
- Sets up chairs and tables in the restaurant before it opens for operation
- Wipes tables and chairs and polishes China, glassware and cutlery both on tables and service stations
- Fills up service station, supplies the service station during service hours, with necessary condiments, China, glassware, linen and makes sure cutlery is always polished.
- Checks condiments and condiments stands.
- Knows all tables by numbers and seats, in order to serve the correct drink and dish to each guest.
- Escort customers to their tables.
- Responds to additional patron requirements by inquiring of needs observing dining process
- If captain is occupied, takes food & drink orders from the guest, and forwards these orders by always using a captain order and the Micros system.
- Informs his assigned captain immediately of any irregularities or complaints
- Clears tables of dirty and empty glasses and dishes, replenishes drinks and changes ashtrays.
- Clears regularly the service station and keeps it clean and tidy.
- Farewells guests at departure whenever possible.
- Must have a good basic knowledge of all food & beverage items served according to the menu.
- Aware of the proper presentation of food & beverages served advising supervisor incorrect orders
- Fully trained about menu and promotions including approximate preparation times.
- Able to serve quickly and efficiently.
- Familiar with proper handling and maintenance of service equipment.
- Attends scheduled outlet briefings and regular training sessions
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Explain how various menu items are prepared, describing ingredients and cooking methods.

**Qualifications**:

- Has at least 1-2 years hospitality experience
- Previous experience in Food & Beverage/Restaurant operations.
- Passion for excellent services.
- English speaking
- Excellent team player
- Preferably on a visit visa or cancelled visa

**Job Types**: Full-time, Permanent

**Experience**:

- Hospitality: 1-2 year (preferred)

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