Barista

6 months ago

Dubai, United Arab Emirates The Coop House Full time

As the head barista at The Coop House, your role is essential in delivering high-quality coffee and beverages while providing excellent customer service. Here's a description tailored to your Italian restaurant:
Title: Head Barista

**Responsibilities**:
1. Beverage Preparation: Prepare and serve a variety of coffee drinks, including espresso, cappuccino, latte, and specialty Italian beverages, adhering to quality standards and recipes.

2. Quality Control: Ensure consistency in beverage preparation, including proper extraction, milk frothing, and presentation, to meet customer expectations.

3. Menu Development: Collaborate with management to develop and update the coffee menu, introducing seasonal specials and innovative creations while highlighting Italian coffee culture.

4. Customer Service: Provide friendly and knowledgeable customer service, engaging with guests to recommend beverages, answer questions, and enhance their overall experience.

5. Equipment Maintenance: Maintain and clean coffee equipment, such as espresso machines, grinders, and steam wands, to ensure optimal performance and hygiene standards.

6. Inventory Management: Monitor coffee inventory, including beans, syrups, and other supplies, and place orders as needed to maintain stock levels and minimize waste.

7. Training and Development: Train and mentor barista staff, sharing expertise in coffee preparation techniques, customer service, and product knowledge to elevate their skills and performance.

8. Collaboration: Work closely with kitchen staff and management to coordinate beverage service with food orders and ensure seamless operations during peak hours.

Skills and Qualifications:
1. Coffee Expertise: Strong knowledge of coffee beans, roasting techniques, brewing methods, and latte art, with a passion for Italian coffee traditions and culture.

2. Customer Focus: Exceptional customer service skills, with the ability to engage with guests, address their preferences, and create memorable experiences.

3. Attention to Detail: Meticulous attention to detail in beverage preparation, presentation, and quality control to consistently deliver high-quality drinks.

4. Communication Skills: Clear communication skills to interact with customers, communicate orders to the team, and provide training and feedback to staff.

5. Leadership Abilities: Leadership and mentoring skills to guide and inspire a team of baristas, fostering a positive and collaborative work environment.

6. Adaptability: Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and remain calm under pressure during busy service periods.

7. Creativity: Creativity and innovation to develop new beverage recipes and seasonal specials, staying current with coffee industry trends and customer preferences.

Overall, the head barista at The Coop House should be passionate about coffee, dedicated to delivering exceptional service, and capable of leading a team to create memorable coffee experiences for guests.

**Experience**:

- Barista: 3 years (required)

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