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Customer Service Representative

1 month ago

Dubai, United Arab Emirates Muscle Magic Fitness Club Fitintime Full time

For our fitness business, we are looking to hire a female customer service representative on full time basis (work from home). Key expectations of the job are as below:
*answering all customer calls on the phone promptly, politely and tactfully.

*calling the potential new customers and ensuring that they book their trial session. Leads for such new customers will be provided.

*generation of sales invoices for the online sales through the company’s payment portal.

*ensuring professional communication (voice call or by means of any social media platform) with existing and potential clients for booking, reminding, rescheduling or cancelling appointments for their training sessions.

*tactfully handling all customer complaints and maintaining a database of all such complaints for reporting to management.

*preparing various information reports for the management.

*any other additional tasks assigned by the management from time to time.

If you have your own visa, like to work from home and enjoy serving the customer remotely, this is an ideal opportunity for you.

**Skills/Qualifications**
- College graduate.
- Preferably Arabic speaker but good communication in English is a must.
- At least 1 year experience in customer service/sales.
- Polite and professional communication skills
- Pleasing personality

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: AED2,500.00 - AED4,000.00 per month

Application Question(s):

- Do you have your own visa?

**Experience**:

- customer service: 1 year (preferred)