Document Controller

**General presentation**

Providing water, energy and waste management solutions since 160 years, Veolia offers public authorities and industries with a range of water, energy and waste management services vital to human development and sustainable growth in 48 countries around the world.

We continue to adapt and innovate in step with economic growth and human development by designing and implementing solutions that will have a positive impact on the environment and resources. Our goal is to build a better 21st century, we therefore see ourselves as #resourcers.

In the Middle East, Veolia works with industries, governments and communities, retail and commercial businesses, to deliver innovative and sustainable solutions that are needed today, with the vision required for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is committed to achieving quantifiable results with sustainable, pragmatic solutions.

**Key figures**:

- More than 1,300 employees in the Middle East (in addition to the 2,000 for Enova which reports directly to Veolia AMO, for Facility Management and energy Efficiency contracts in the ME)
- A strong local network with 12 offices across the region grouped in 3 geographies (UAE, Oman - Qatar and KSA, Bahrain, Kuwait)
- 30 years of sustainable partnerships
- More than 6,000 references

Behaviour promoting security and safety is the prime responsibility of all Veolia employees, and it cannot be overruled by any specific mission related to the position. And the right mindset of continuous improvement is part of the commitment of all employees.

**Health & Safety**:
Complying with the Health & Safety procedures, including wearing Personal Protective Equipment (PPEs) as and when required is compulsory for all employees, and meeting local regulations related to Health. Participating in toolbox talks, reporting incidents and near misses are also part of the missions to ensure the safety of other employees and participating into a safe behavior that Veolia ME is promoting in every site

**Values**:
Complying with Veolia Group Values; Responsibility, Community Spirit, Respect, Innovation and Customer Focus. Taking initiative by always acting in a professional and ethical manner to represent Veolia in a courteous, helpful and business-like behavior. Maintain an uncompromised level of confidentiality and integrity related to all Veolia’s information and operations in general including all corporate policies and procedures.

**Ethics and Compliance**:
Complying to the Ethics Guide of the group, by presenting the values that Veolia wishes to promote internally, as a point of reference for ethical behavior. An instrument to guide behavior and a tool for internal cohesion, which also aims to foster trust in relationships with stakeholders. Our values as well as the rules of conduct and actions that stem from them are part of the general requirement for compliance, which aims to prevent legal and reputational risks.

**Security**:
The Middle-East comprises multiple countries with complex political situations, which can generate some risk to the security of the employees and their relatives. An appropriate behavior, in line with the local habits and culture is required, along with the strict compliance on security procedures when traveling to a country that has a certain level of risk.

**Cyber security**:
An employee can expose himself or the company to very large risk if he does not comply with cyber security policy. This Cyber Security is at the heart of the IT strategy with the SATAWAD (Safe AnyTime AnyWhere Any Device) strategy, for which the commitment of each employee is key

**Continuous improvement**:
Being the world leader in environment services brings high expectations from clients, partners and customers. Such expectations can only be fulfilled with the right mindset of continuous improvement. It is through the attentive sight of each employee and their willingness to make things more efficient, better for the environment or with positive societal impact that we can strengthen our position of leader.

**Digitally minded**:
Digital is one of the main pillars of the strategy of Veolia, to enhance the capabilities of our employees. Also, the level of digitalisation of the companies can significantly impact the satisfaction of the employees and clients, as such, having digitally minded employees is key to remain attractive in the market.

This appetite to resource the world is what makes us #Resourcer.

**Purpose and scope**

The Document Controller is responsible to provide day-to-day administration of quality document control and records management support to ensure program-wide compliance with regulatory and security requirements. They must perform their duties safely and in compliance with procedures and protocols. The Document Controller reports to the Project Manager.

The project is an integrated industrial hazardous waste treatment complex (capacit