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Data Analyst

2 months ago

UAE, United Arab Emirates Majid Al Futtaim Full time

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

**Role Purpose**:
The Data Analyst is responsible for implementing effective data gathering, analysis and reporting with a focus on ecommerce websites, mobile Apps and paid media. The role holder is also responsible for implementing tools and strategies to translate raw data into valuable business insights supporting an omni business.

**Responsibilities will include, but will not be limited to the following**:
**Operations**

**Financial & Standards
**Customer**
- Extract insights on behaviour of customers acquired through performance channels using analytics tools, data platforms, and internal databases
- Conduct quality control, checking with relevant data owners, and cross-referencing findings against secondary sources
- Review analytical insights and proactively investigate root causes of aberrant data, and identify opportunities for optimization
- Design and implementation of experimentation necessary to improve channel efficiency, drive growth.
- Support the development and analysis new and existing BI tools
- Support the definition of company-wide metrics and relevant data sources
- Record all datasets for measurement of business performance and reporting to cross-functional stakeholders
- Support ad hoc data and analysis requests as needed, and work to translate them into tools and metrics
- Extract reports from multiple sources (e.g. operations, customer feedback)
- Present insights/reports to stakeholders and management team on websites, mobile app and digital campaigns
- Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
- Understand the behavior and expectations of customers to be able to translate the observations and analysis to create great experiences for customers.
- Work with cross-functional teams to create and maintain a prioritized backlog

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