Sales Associate
3 months ago
We are a Coffee Machine, Coffee Beans, Tools, and Accessories supplier in the United Arab Emirates.
We are looking for a sale-driven individual who has the following:
1. Educational Background
- High School Diploma or GED (required).
- Bachelor's Degree in Marketing, Business, or a related field (Preferred but not always required).
2. Experience
- Previous Sales Experience in retail or sales, especially in consumer electronics, kitchen appliances, or coffee machines.
- Experience with coffee-related products or a passion for coffee is a plus.
- Familiarity with POS systems and sales transactions.
- Fresher is encouraged to apply.
3. Product Knowledge
- Strong understanding of different coffee machines (espresso machines, drip coffee makers, etc.).
- Knowledge of coffee tools and accessories (grinders, frothers, filters, cleaning products).
- Ability to explain the benefits and features of different products to customers.
4. Sales Skills
- Ability to meet or exceed sales targets.
- Excellent communication and persuasion skills to build rapport with customers.
- Skills in upselling and cross-selling coffee machines and accessories.
- Customer service skills: handling inquiries, complaints, and concerns professionally.
5. Technical Skills
- Basic knowledge of operating and troubleshooting coffee machines to demonstrate them to customers.
- Understanding of maintenance and cleaning processes for machines to offer guidance.
6. Soft Skills
- Customer-Centric Attitude: Provide exceptional service, helping customers find the perfect product.
- Teamwork: Ability to work collaboratively with the store team and management.
- Time Management: Handling multiple customers and sales tasks efficiently.
- Strong attention to detail: Focus on maintaining product displays and ensuring all products are well-stocked.
7. Physical Requirements
- Ability to stand for long periods.
- Capable of lifting and moving items like coffee machines and accessories.
8. Sales Techniques and Tools
- Familiarity with CRM software to track sales, leads, and customer follow-ups.
- Ability to process payments, offer warranties and provide after-sales support.
9. Industry Awareness
- Stay up to date with the latest coffee trends and technological advancements in coffee machines.
- Understand and follow store policies and promotions for seasonal sales or special offers.
**Job Types**: Full-time, Fresher
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have any Experience or Knowledge in the Coffee Industry?
**Experience**:
- Sales Associate on Coffee Industry: 1 year (preferred)
**Language**:
- Arabic (preferred)
**Location**:
- Al-Ayn (preferred)
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