Experienced Tele Sales Executive

3 weeks ago


Dubai, United Arab Emirates Concept Care Technologies LLC Full time

We are seeking a highly skilled telesales executive for an IT Company. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the company’s offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.

**Objectives of this role**
- Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive
- Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit
- Foster strong relationships with existing and potential customers by honing telesales executive skills such as listening, empathy, and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive

**Responsibilities**
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders, or queries
- Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
- Update customers about new launches and record customer reactions to new products
- Be aware of the latest IT industry trends as a telesales executive
- Liaise with the concerned department regarding customer queries and complaints

**Required skills and qualifications**
- Prior experience working as a Corporate IT Telesales executive (must).
- Fluency in English
- Adept knowledge of working with MS Office
- Great communication skills, both verbal and written

**Experience**:

- IT Telemarketer: 2 years (required)

Application Deadline: 20/05/2024



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