Executive Housekeeper

4 weeks ago


Dubai, United Arab Emirates Centara Hotels & Resorts Full time

**Basic Function**:
Direct, control and coordinate all housekeeping activities in order that all guest rooms; public areas and back of house areas are cleaned and amenities are punctually replenished within budgeted costs with minimum inconvenience to the guests

**Duties & Responsibilities**:

- To direct and coordinate all subordinate housekeeping staff to ensure that all day to day operational matters are handled on time and that guest expectation are met
- To coordinate with front office to ensure that rooms are serviced according to guests requirements, and vacant rooms are cleaned for new arrivals
- To monitor the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards
- To maintain systems to be able to handle day to day guest requests quickly and efficiently
- To prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources
- To ensure employee uniforms are in good condition and laundered as per hotel standards
- To ensure guest laundry is laundered and delivered as per hotel standards, and guests are billed accordingly
- To maintain par stocks for all housekeeping operating equipment and supplies and re-orders as required
- To monitor the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality
- To oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations
- To direct and co-ordinate the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly
- To administer the hotels ‘Lost and Found’ system
- To direct and coordinate all activities of the gardening department
- To prepare, monitor and control the hotel’s annual Housekeeping budget
- To maintain efficient administration within the department preparing and submitting operational reports on time.

**Criteria**:

- Thai national only
- Bachelor’s degree in related field
- Minimum 3-5 years in similar position with leisure hotels
- Currently based in UAE will be first priority for consideration
- Pre-opening experience is highly advantageous
- Strong administrative skills, along with excellent communication and negotiation skills
- Detailed knowledge of working practices of housekeeping department
- Capable of preparing reports and presentations in English
- Arabic speaker is an advantage but not mandatory


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