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Retail Sales Assistant

4 months ago


Dubai, United Arab Emirates Instyle Groupp LLC Full time

**Job description**:
**Responsibilities**:

- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English and Arabic
- Basic Accounting
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- Administrate the creation and publishing of relevant, original, high-quality social media content (for all channels and ads)
- Identify and improve organizational development aspects that would improve social media content
- Create a regular publishing schedule and promote content through social advertising.
- Leverage the right tools to manage social media content.
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts

**Requirements**:
High school diploma or equivalent

Previous retail sales experience in sports or fashion outlet is an added advantage

Excellent communication skills and a positive attitude

Ability to work flexible hours, including weekends and holidays

Ability to stand for extended periods and lift up to 50 pounds

Strong problem-solving skills and attention to detail

Ability to multitask and work in a fast-paced environment

Basic accounting skills and proficiency with computers and POS systems

**Salary**: AED2,000.00 - AED2,300.00 per month

**Experience**:

- Fashion / Sports Retail: 2 years (required)

**Location**:

- Dubai (required)

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)

Application Deadline: 29/02/2024