Call Center Agent
4 days ago
**Need to be bilingual - English & Arabic speaker.**:
- **Experience in Real Estate - Facility Management are needed**:
- **Minimum one (1) year call center experience is a MUST**:
- Should have a strong communication skills.
- Answering calls from customers professionally and responding to customer inquiries and complaints.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Handling and resolving customer complaints on offered services.
- Place new orders as & when needed.
- Follow call script & etiquette.
- Providing information on the services offered.
- Escalating inquiries to respective departments or supervisor as & when needed.
- Taking part in training and other learning opportunities to expand knowledge.
- Adhering to all company policies and procedures.
- Available to start immediately.
**Job Types**: Full-time, Permanent
**Salary**: AED3,000.00 per month
Application Question(s):
- If Selected, Are you ready to join immediately ?
**Experience**:
- Real Estate\Customer Service: 1 year (required)
**Language**:
- Arabic (required)
- Fluent English (required)
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