Captain/cashier

**Job Number** 22201263

**Job Category** Food and Beverage & Culinary

**Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

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Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at Le Meridien Al Aqah Beach Resort.
- Number of Direct Reports - NA
- Titles of Direct Reports - NA

**CANDIDATE PROFILE**

**Experience**:
- Minimum of 2-year experience of a similar position within a five star hotel

Skills and Knowledge- Minimum lifting 20 lbs.
- Ability of verbally communicate effectively with guests and co-workers.
- Pushing, pulling, bending, stooping, upward reaching
- Exposure to cleaning chemicals
- Exposure to extreme temperatures
- Prolonged periods of standing and/or walking
- Leadership skills
- Training and motivating skills
- Systems (Micros, Fidelio, LMS, Respack, Info time)

Education or Certification
- High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area.

**SPECIFIC DUTIES** _The _following_ _are specific responsibilities and contributions critical to the successful performance of the position:_
- Open and close shift in accordance with manager's checklist.
- Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
- Properly execute revenue and check control procedures on shift.
- Maintain a safe and sanitary work environment for all associates and guests.
- Ensure room service is fully staffed and able to handle volume of business; periodically check and assist as necessary.
- Provide floor coverage during all meal periods.
- Conduct taste panels and menu classes on a daily basis for room service.
- Complete scheduled inventories of supplies, food, and liquor to check stock and requisition necessary supplies
- Inspect storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies
- Follow property key policies, including checking out and returning keys to appropriate departments.
- Attend and conduct meetings as required.
- Ensure all side work is done on a daily basis.
- Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
- Each associate expected to carry out, within their capabilities, all reasonable requests by management.

**Cash/Bank Handling**- Process all payment methods in accordance with Accounting procedures and policies.
- Follow property control audit standards and cash handling procedures (e.g., blind drops).
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
- Transport bank to/from assigned workstation, following security procedures.
- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

**OTHER**

Safety and Security- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and se