Translator - UAEn

7 months ago

AlAyn, United Arab Emirates NMC Healthcare Full time

**Duties & Responsibilities**:

- To assist in translation as and when required.
- To listen and answer various queries of the patient.
- To perform work / job as and when assigned by the superior.
- Responsible for giving information to the patients.
- To carryout data collection/support in data collection.
- To receive the patients with a pleasant smile and wish them.
- To participate and contribute to departmental quality initiatives to be aware of departments performance and objective.
- Responsible for directing the patients to reach their intended destination.
- To get the information about the nature of illness and guide them to the concerned department.
- To attend telephone calls politely and strictly adhering to telephone manners.
- If the information is not clear then send the patient to the Customer care dept.
- To collect the reference letters if any.
- To make an entry of the referred doctor's name and address in the computer.
- To provide information regarding various preventive medical health checkups.
- To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.

**Duties & Responsibilities**:

- To assist in translation as and when required.
- To listen and answer various queries of the patient.
- To perform work / job as and when assigned by the superior.
- Responsible for giving information to the patients.
- To carryout data collection/support in data collection.
- To receive the patients with a pleasant smile and wish them.
- To participate and contribute to departmental quality initiatives to be aware of departments performance and objective.
- Responsible for directing the patients to reach their intended destination.
- To get the information about the nature of illness and guide them to the concerned department.
- To attend telephone calls politely and strictly adhering to telephone manners.
- If the information is not clear then send the patient to the Customer care dept.
- To collect the reference letters if any.
- To make an entry of the referred doctor's name and address in the computer.
- To provide information regarding various preventive medical health checkups.
- To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.

**QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS**:

- Graduate desirable but not mandatory.
- Completion of health assistant course.
- Min 1 year of work experience preferred.
- Active and good inter personal skills, Pleasing Personality.
- Excellent command of oral and written English and Arabic.

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