Front Desk Supervisor
1 week ago
**Salary 5-7K plus other benefits**
Start your career at Melodica Music & Dance Academy and get professional experience in the Education sectors
**Responsibilities**:
- Provide leadership and guidance to the front desk team.
- Ensure exceptional guest service, addressing inquiries, requests, and concerns professionally and promptly.
- Train and mentor front desk staff, ensuring they have the necessary skills and knowledge to perform their roles effectively.
- Create and manage staff schedules, ensuring adequate coverage and adherence to labor regulations.
- Address and resolve guest complaints and issues, escalating matters when necessary.
records.
- Guarantee that the Branch achieves their Key Performance Indicator (KPI) goals.
**Qualifications**:
- Minimum Bachelor’s Degree
- Excellent knowledge in MS office
- Prior experience in a hospitality or similar role, with a minimum of 2 years
- Strong interpersonal and customer service skills are essential.
- Demonstrated ability to lead and motivate a team of front desk staff.
- Effective written and verbal communication skills for interacting with guests, colleagues, and management.
**Salary**: AED5,000.00 - AED7,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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