Spa Receptionist

2 months ago

Ajman, United Arab Emirates Kottakkal ayurvedic center Full time

**Job description**
- To develop and maintain a professional spa operation, ensuring total customer satisfaction through professionalism, service and profitability. This should be achieved through the creation of a strong dedication to customer satisfaction among the therapists and Hotel Management.
- Profitability should be achieved by reaching the given target through efficient local sales, interaction with resort/hotel management, guests, GROs and other involved staff and through cost control.
- Quality should be ensured by adherence to Company Standard Operating Procedures, regular quality control, constant training and interaction with spa personnel.
- To Monitor the Therapist of the outlets to generate the daily revenue target.
- To prepare and maintain all administrative records, reports and correspondence related to therapists and spa operation activities in accordance with Company standards for the assigned spa operations.
- To monitor and check spa operational expenditure (treatment products, boutique products, equipment et cetera) in order to minimize Company expenses.
- To ensure that sufficient treatment products are stocked and ordered for the uninterrupted operation of the spas.
- To keep records of expenditure for personnel training and other costs directly incurred in the areas of responsibility.
- Must have good understanding of sales & marketing.
- Must have strong sales skills.

PROFILE REQUIRED
- Must have at least 2 years experience in customer service industry.
- Preferably Female.
- Excellent Communication Skills ( verbal and listening)
- Great Focus
- Exhibit self - confidence

Take initiative

**Salary**: From AED2,000.00 per month

Ability to commute/relocate:

- Ajman: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- receptionist: 1 year (preferred)

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