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Telecaller

2 months ago

Dubai, United Arab Emirates Reign Real Estate Full time

**Telecaller Responsibilities**:

- Making calls and answering phones and explaining the product and services
- Contacting existing customers as well as prospective customers.
- Obtain and maintain customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Suggesting solutions based on customer’s needs and requirements.
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Obtaining and updating lists of individuals' contact details.
- Calling active and budding clients to encourage the purchase of items.
- Addressing clients' uncertainties, grievances, and suggestions on time.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Conducting each of your functions with the utmost respect, regardless of others' dispositions.

**Telecaller Requirements**:

- Bachelor’s degree or masters.
- Prior working experience as a Telecaller or similar.
- Superb interpersonal, research, and record-keeping skills.
- Capacity to receive critique without internalizing it.
- Great interpersonal, oral and written communication skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Good time management abilities.
- Ability to tolerate stress and pressure.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Telecaller: 1 year (required)

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