Graphic Designer/customer Service Representative
7 months ago
**Graphic Design**:
- Conceptualize and create visually appealing designs for a variety of print and digital materials, including but not limited to, brochures, social media graphics, websites, and promotional materials.
- Collaborate with clients and internal teams to understand design requirements and project objectives.
- Develop design concepts that align with the brand identity and messaging goals of our clients.
- Stay updated on industry trends and incorporate innovative design elements into projects.
**Customer Service**:
- Serve as the main point of contact for clients, ensuring timely and effective communication throughout the project lifecycle.
- Understand clients' needs, preferences, and expectations, and provide exceptional customer service to build and maintain strong client relationships.
- Address client inquiries, feedback, and concerns promptly and professionally.
- Work closely with the project management team to coordinate project timelines and deliverables.
**Project Management**:
- Manage multiple design projects simultaneously, ensuring deadlines are met and quality standards are maintained.
- Collaborate with cross-functional teams, including copywriters, marketing professionals, and developers, to bring design concepts to fruition.
- Keep detailed project documentation and ensure all project-related assets are organized and accessible.
**Qualifications**:
- Proven experience as a Graphic Designer with a strong portfolio showcasing diverse design projects.
- Excellent proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Exceptional interpersonal and communication skills to effectively interact with clients and internal teams.
- Strong organizational and time-management abilities to handle multiple projects simultaneously.
- Previous experience or aptitude for customer service roles is a plus.
**Salary**: AED2,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
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