Real Estate Call Centre Agent
6 months ago
**Responsibilities**:
**. Manage large amounts of inbound and outbound calls in a timely manner.**
**. Follow communication "scripts" when handling different topics.**
**. Identify customers needs, clarify information, research every issue and provide solutions and /or alternatives**
**. Seize opportunities to upsell products when they arise.**
**. Build sustainable relationships and engage customers by taking the extra mile.**
**. Keep record of all conversations in our call center database in a comprehensible way.**
**. Meet personal/team qualitative and quantitative targets.**
- **Requirements**:_
- Good organizational skills.
- Previous experience in a customer support role
- Excellent written and verbal communication.
- Strong phone and verbal communicational skills along with active listening.
- Track record pf over-achieving quota.
- Ability to multi
- task, set priorities and manage time effectively.
- Arrange the viewings for sales agents.
Experience: Must have 1-3 years experience in UAE real estate company.
Joining: Immediately
**Salary**: From AED2,500.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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