Laundry Attendant

5 months ago

Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

**General Information**:

- Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Rooms - Heart of House- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION:
- Process all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.- RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis with full comply on LQA and BRAND STANDARD of Rosewood
- Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.
- Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution.
- Replenish F&B closets with clean linens on a daily basis.
- Maintaining the guest laundry quality and laundry slip up to the departmental standards
- Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and
- designated management garments in accordance with departmental specifications- Operate wet cleaning equipment and use specified chemicals according to procedures.
- Process and finish garments according to garment labels.
- Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain
- continuous inventory of discard uniforms.- Place finished wet cleaning garments in designated areas for distribution.
- Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures.
- Maintain accurate piece count of iron, towel, and pillows.
- Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to
- supervisor.- Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.
- Maintain cleanliness and organization of work areas throughout shift.
- Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures.
- Breakdown and clean work areas/equipment according to departmental standards.
- Use designated chemicals, supplies and equipment to clean laundry room floor.
- Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.
- Restock work areas for next shift as assigned.
- Wax iron/towel folder twice daily or as needed.
- Linen, supplies, equipment inventory on monthly basis and to be maintained together with Assistant manager HK
- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
- All other duties as required by departmental in charge
- QUALIFICATIONS:
- Experience: Previous experience in a similar position.
- Education: High school diploma.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;
- prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.- Technical Skills: Knowledge of laundry/dry cleaning equipment and chemical handling; knowledge of finishing techniques for all types of fabrics; ability to operate all machinery in laundry/wet cleaning areas; ability to follow directions; ability to remain extremely alert while operating machinery; ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry and food & beverage linens into/out of laundry machines; ability to endure working in areas of high temperatures with accumulations of lint.
- Language: Required to speak, read and write English, with fluency in other languages preferred.

**About Us**:

- Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.

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