Assistant Boutique Manager, Operations

2 months ago

Dubai, United Arab Emirates Van Cleef & Arpels Full time

Reference Code: 99879**Assistant Boutique Manager, Operations**:

- Dubai, DU, AE- Permanent**Who are we?**

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

**Are you a good match?**

You have significant experience in boutique operations in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.

**What are we expecting from you?**

Reporting to the Boutique Manager, you will be the guardian of the operations excellence of the boutique. You will contribute to boutique performance by ensuring that all back office tasks allow fully compliant and efficient front office activities. In this function:

- You will be a key user for SAP & digital tools, supervise back office activities, ensure seamless client journey, guarantee best practices on product storage and manipulation and that retail procedures are respected and, and ensure teams' awareness of Maison’s policies & commercial rules
- You will be the referent for CS activities and operations, ensure & develop customer service excellence, and implement new strategies with respect with Maison's identity and expertise
- You will manage the back office team, build & follow-up team planning, prepare briefs, and provide

**More than a role. We recruit for a career**

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

**The Recruitment Process**

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process, you will meet the Boutique Manager, Commercial Director, and HR Business Partner.

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