Front Office Receptionist
4 weeks ago
**Position Overview**:
**Key Responsibilities**:
- **Front Desk Management**_
- Greet and welcome visitors warmly and professionally.
- Manage visitor sign-in processes and maintain security protocols.
- Answer, screen, and forward incoming calls, taking messages when necessary.
- Provide accurate information to visitors and clients regarding the organization’s services and policies.
- **Administrative Support**_
- Manage the reception area, ensuring it is tidy and well-maintained.
- Coordinate with other departments for office supplies and materials, maintaining an inventory of stock.
- Assist with scheduling and managing appointments and meeting room reservations.
- Support various administrative projects, including data entry, filing, and scanning documents.
- **Communication Coordination**_
- Distribute incoming mail, packages, and deliveries.
- Prepare and send outgoing mail and packages as needed.
- Maintain effective communication between departments, handling general inquiries from staff.
- **Customer Service**_
- Respond promptly and professionally to customer and client inquiries.
- Maintain a positive and helpful attitude, addressing visitors and staff needs effectively.
- Resolve or escalate issues as appropriate to ensure visitor satisfaction.
**Qualifications**:
- **Education**_:_ High school diploma or equivalent; additional administrative training is a plus.
- **Experience**_: _Previous experience as a front office receptionist or in a customer-facing role is preferred.
**Skills**:
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Professional appearance and positive demeanor.
- Ability to work independently and as part of a team.
Pay: AED3,500.00 - AED6,000.00 per month
**Language**:
- Arabic (required)
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