Technical Delivery Lead

6 months ago


Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the Role**

**What you will do**

**Overall responsibility for the delivery of assigned LOB products, projects and services**
- Work within governance structure (Business & EIT) to govern and prioritise the business IT demand, fully aligned to business strategy and target operating model maturity
- Act as business integration point for IT Service Delivery, SLA agreement, major Service Incident Management and Service Improvement for assigned portfolios
- Build a strong partnership with business leadership and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities
- Collaborate with the relevant tribe leads and chapter leads to facilitate the conceptualization of solutions

**Manage the LOB technical budget**
- Support development of business cases, operating model changes, solutions, business buy-in; and integrate in planning and budgeting cycles and demand management process.

**Oversee the LOB technical Portfolio Management and Portfolio Reporting**
- Work with LOB Director, Tribe resources and Project managers to ensure that assigned projects remain on track
- Ensure business benefit delivery and benefit optimization from demand cycle and actively promote results with the business

**Ensure technical strategy alignment with EIT landscape and business aspirations.**

**Manage high level resource requirements and prioritization with the Chapter Leads**
- Oversee a lean, skilled and fully engaged team working in a matrix structure; working with matrix leaders to plan and prioritise workloads, set objectives, input into annual appraisals and support individuals to continually improve their performance and results

**What equips you for the role**

**Education**:Degree in Computer Science/IT/Engineering/Science; Preferably Management Training (MBA, etc.)

**Minimum Experience and Knowledge**:10 years IT Experience, 5-10 [Vertical] Business experience; 2-3 years management experience

**Job-Specific/Technical Skills required to complete the tasks**:Retail/Automotive/Finance/Treasury/Insurance/Banking/Real Estate business knowledge

Experience in leading & managing transformation initiatives



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