Rc Rak, Al Wadi Head Butler

3 weeks ago

Ras alKhaimah, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24084996

**Job Category** Housekeeping & Laundry

**Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

The Head Butler oversees the functioning and delivery of butler services. Verifies that there is a seamless approach to the pre-arrival, guest stay and at departure through The Ritz-Carlton brand standards. Supervises the work of the Butler and Senior Butler team and drives strong coordination with other departments. Responsibilities also include people management tasks including creating schedules to ensure optimal staffing levels and to keep the Guest Satisfaction Scores up to the goals established.

Promotes guest loyalty through the execution of a high-end service based on attention to detail and handcrafted services based on Bedouin ritual experiences and very high anticipatory and precise service.

He is knowledgeable of the Senior Butler and Butler tasks and responsibilities and executes the same whenever is required as he is actively assisting guests and has guest assignments too in the al Sarab and Two Bedroom villas and other VIPs

The Head Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs, and impeccable interpersonal skills.

He/She is expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the

  • RC RAK Al Wadi Engineer Technician-HVAC

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Talent Pal Full time

    RC RAK Al Wadi Engineer Technician-HVAC MarriottInternationalJob Number Job Category Engineering & Facilities Location The RitzCarlton Ras Al Khaimah Al Wadi Desert Al Mazraa Wadi Khadija. Ras Al Khaimah United Arab Emirates United Arab Emirates VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement This job has been...

  • RC RAK Al Wadi Engineer Technician-HVAC

    2 months ago

    ras al khaymah, United Arab Emirates Talent Pal Full time

    RC RAK Al Wadi Engineer Technician-HVAC - MarriottInternationalJob Number Job Category Engineering & Facilities Location The RitzCarlton Ras Al Khaimah Al Wadi Desert Al Mazraa Wadi Khadija. Ras Al Khaimah United Arab Emirates United Arab Emirates VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement This job has been...

  • RC RAK, Al Wadi Head Butler

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International Full time

    CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the housekeeping or related professional area.2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESThe Head Butler oversees the...

  • RC RAK, Al Wadi Head Butler

    3 weeks ago

    ras al khaymah, United Arab Emirates Marriott International Full time

    CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the housekeeping or related professional area.2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESThe Head Butler oversees the...

  • RC RAK Al Wadi Director of Engineering

    3 weeks ago

    ras al khaymah, United Arab Emirates Talent Pal Full time

    RC RAK Al Wadi Director of Engineering - The Ritz-Carlton RC RAK Al Wadi Director of Engineering - The Ritz-CarltonJOB SUMMARYProvides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building grounds and physical plant with particular attention towards safety security and asset protection. Accountable...

  • Rc Rak, Al Wadi Butler Runner

    5 days ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24057240 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t...

  • Rc, Rak Al Wadi Executive Butler

    2 days ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24095118 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists...

  • Rc Rak, Al Wadi Plumber

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23009117 **Job Category** Engineering & Facilities **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Fix minor plumbing...

  • Rc Rak, Al Wadi Plumber

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23048243 **Job Category** Engineering & Facilities **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Fix minor plumbing...

  • Rc Rak, Al Wadi Plumber

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23109912 **Job Category** Engineering & Facilities **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Fix minor plumbing...

  • Rc, Rak Al Wadi Executive Butler

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in successfully executing all operations in the rooms...

  • RC RAK, Al Wadi Senior Butler 2BV

    4 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates The Ritz-Carlton Full time

    Job NumberJob Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur goal is to create a memorable and distinctive...

  • RC RAK, Al Wadi Senior Butler 2BV

    1 month ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates The Ritz-Carlton Full time

    Job NumberJob Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur goal is to create a memorable and distinctive...

  • Rc Rak Al Wadi

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Finance & AccountingLocation The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Check figures, postings, and documents for accuracy. Organize, secure, and...

  • Rc Rak, Al Wadi Painter/polisher

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23055195 **Job Category** Engineering & Facilities **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company and...

  • RC RAK Al Wadi Engineer Technician-HVAC

    2 months ago

    Ras Al-Khaimah, United Arab Emirates Talent Pal Full time

    Job NumberJob Category Engineering & FacilitiesLocation The RitzCarlton Ras Al Khaimah Al Wadi Desert AlMazraa Wadi Khadija. Ras Al Khaimah United Arab Emirates UnitedArab Emirates VIEW ON MAP ScheduleFullTime Located Remotely NRelocation N Position TypeNonManagement This job has been sourced from anexternal job board.More jobs on

  • Rc Rak, Al Wadi Plumber

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24089198 **Job Category** Engineering & Facilities **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Fix minor plumbing...

  • Rc, Rak Al Wadi Stewarding

    6 days ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24092749 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Utility Cleaners...

  • Rc Rak Al Wadi, Hotel Cleanliness

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23075467 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Rc Rak, Al Wadi Lifeguard

    4 weeks ago

    Ras al-Khaimah, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23153420 **Job Category** Golf, Fitness, & Entertainment **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Use appropriate...