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Front Desk Executive

1 month ago

Sharjah, United Arab Emirates International Beauty Lounge Full time

**Key responsibilities**:

- Respond to client queries
- Promote retail products and services
- Record reservations and manage the appointment schedule
- Conduct confirmation calls
- Conduct check in, check out and payment procedures
- Ensure that the client bookings are done as per the policy.
- Conduct retail sales procedures
- Ensure the reception area is clean and presentable at all times
- Manage client profiles
- Prepare daily reports
- Assist in the development and updating of the spa menu
- Reference and abide by the Standard Operating Procedures, Policies & Forms Manuals
- Willing to work shift hours including nights and weekends.

**Qualifications**:
Degree /Diploma, qualifications in cosmetology or related discipline preferred

Experience

2-3 years of experience in customer service/reception in a service industry

Preferences

Gender : Female only

Nationality : Any

Competencies and skills

**Proven Business skills**:

- Telephone system operations
- Business writing
- Typing ( >50 words per minute)
- Computer literate (mid-advanced level) including databases
- Desktop publishing an advantage

**Personality traits**:

- Articulate verbal and written communication
- Interpersonal skills & Professional presentation
- Self-motivated
- Enthusiastic
- Empathetic

**Salary**: AED2,800.00 - AED3,000.00 per month

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)