Facility Supervisor

2 weeks ago


Dubai, United Arab Emirates Talent Pal Full time

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

The maintenance supervisor manages and coordinates several maintenance activities, ensuring reactive and planned services are done as per the agreed SLA, supervises technicians and contractors to ensure their work efficiency; determines the repair procedures; also manages the CAFM and ensures completion of all work orders in high quality while maintaining low expenses, review bills and submit quotations for approval after negotiating.

**What You'll Do**:

- Coordinate and manage teams, contractors, and service providers, covering the following activities: kitchen equipment and cold rooms, kitchen exhaust and ecology unit services, coffee machines maintenance, air conditions, grease traps, pest control, gas maintenance, firefighting, drain line getting, furniture cleaning, water filters, waste collection, and civil works.
- Schedule and direct a crew of maintenance technicians with a craft specialty to complete the assigned tasks while meeting the SLAs
- Assure compliance with appropriate health and safety practices and procedures as per government and landlord legislation.
- Manage and maintain the records of the services in the CAFM, respond to and prioritize work orders, highlight low-performance teams or suppliers, and record all the expenses on the system.
- Communicate with the operation team to Identify problems and requirements,
- Report completed tasks and any unusual technical or personnel issues to the facility manager.
- Proactively recommend repairing or replacing any frequent breakdown equipment.
- Provide input to vendors' performance reviews and monitor the work of assigned crew members.
- Maintains a safe and healthy work environment by following standards and procedures and complying with legal codes and regulations.
- Performs regular site inspections and responds to notifications to avoid incidents or injuries.
- Plans, schedules, selects, approves, and implements requisitions for necessary equipment and related supplies.
- Monitor the operating budget for areas of responsibility.
- Maintain inventory of necessary spare parts and equipment.
- Investigate and find root causes for incidents.
- Assists or participates in performing maintenance and repair work as necessary.
- Perform other duties as assigned (e.g. work shift)

**What Are We Looking For?**:

- To create an environment that is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.
- To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
- To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
- Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes
- Reporting to Assistant Facility Manager/ Facility Manager
- Initial approval of quotation after reviewing prior submitting for manager’s approval
- Responsible for Petty cash and consumables and tools purchases
- Minimum 5 years experience in the facilities management industry, preferred in Food and Beverage and retail.
- CAMF experience
- Proficiency in both verbal and written English Language
- High School Certificates/Diploma
- Engineering degree is preferred.
- Country Driving License

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (**T&C Applies**)
- Free and unlimited


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