Door Manager

3 weeks ago


Dubai, United Arab Emirates Rikas Hospitality Group Full time

**Key Responsibilities**:

- **Access Control**: Manage the entrance and exit points, verifying guest credentials and ensuring compliance with security protocols.
- **Customer Interaction**: Greet guests, assist with inquiries, and provide a welcoming atmosphere. Fluent communication in Spanish is essential for effective interaction.
- **Crowd Management**: Monitor and control crowd flow to maintain a safe and comfortable environment.
- **Conflict Resolution**: Address and resolve conflicts or issues that may arise at the entrance, maintaining a professional and courteous demeanor.
- **Collaboration with Security**: Coordinate with the security team to enforce safety measures and respond promptly to any incidents.
- **Language Skills**: Fluent in Spanish to effectively communicate with Spanish-speaking patrons and team members.
- **Team Leadership**: Provide guidance and support to door staff, ensuring a cohesive and efficient operation.

**Qualifications**:

- Proven experience in a similar role, preferably in a hospitality or entertainment setting.
- Strong interpersonal and communication skills, with proficiency in both Spanish and English.
- Ability to handle stressful situations and make quick decisions.
- Understanding of security and safety procedures.
- Excellent customer service skills.

**Salary**: AED3,000.00 - AED50,000.00 per month

Application Deadline: 04/03/2024


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