Service Management Analyst
3 weeks ago
Skills:
**Skills need**:
- 8+ years of IT experience.
- Degree in computer science, information technology.
- Proven experience with BMC Helix 20.8 and BMC Orchestrator.
- Experience with BMC Discovery, AIOps and Operations Management is a plus.
- ITIL Foundation v4/ v3 and knowledge of ITIL governance and control processes and procedures.
- Experience building service performance dashboards via PowerBI and Tableau.
- Customer Focus, Teamwork and Effective Communication.
- Personal Accountability & Commitment to achieve.
- Resilience and Flexibility (Can do attitude)
- Strong Presentation and reporting skills.
- Process Improvement experience.
- Vendor Management experience. Customer Focus, Teamwork and Effective Communication.
- Personal Accountability & Commitment to achieve.
- Resilience and Flexibility (Can do attitude)
- Hands on experience for the below BMC Helix technologies:
BMC Helix AR Server
BMC Remedy Mid-Tier
BMC Atrium Core
BMC Atrium Integrator
BMC IT Service Management Suite
BMC Helix Service Level Management
BMC Helix Service Request Management
BMC Smart IT
BMC Digital Workplace Advance
BMC Smart Reporting
BMC Helix Dashboards
**Job Types**: Full-time, Permanent
**Salary**: AED15,000.00 per month
-
Quality Analyst
1 month ago
Dubai, United Arab Emirates KRISH Project Management Full timeJob Description: The Quality Analyst is responsible for monitoring and evaluating the quality of services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance processes and...
-
Service Desk Analyst
4 weeks ago
Dubai, United Arab Emirates Insight Global Full timeJob Description *A large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing superior customer support for the company and all its subsidiaries. The Service Desk Analyst coordinates and provides support for users of company systems. Approaches issues and problems, finds satisfactory solutions or...
-
Service Desk Analyst
4 weeks ago
Dubai, United Arab Emirates Insight Global Full timeJob Description*A large utilities client islooking for a Service Desk Analyst to join their team in Port St.Lucie. They will be providing superior customer support for thecompany and all its subsidiaries. The Service Desk Analystcoordinates and provides support for users of company systems.Approaches issues and problems, finds satisfactory solutions...
-
Service Desk Analyst
2 days ago
dubai, United Arab Emirates Insight Global Full timeA large utilities client is looking for a Service Desk Analyst to join their team in Port St. Lucie. They will be providing superior customer support for the company and all its subsidiaries. The Service Desk Analyst coordinates and provides support for users of company systems. Approaches issues and problems, finds satisfactory solutions or escalates to an...
-
Business Analyst
1 month ago
Dubai, United Arab Emirates VAI Marketing Management Full time**Title**: Business Analyst (Blockchain) **Position**: Full-time **Location**: Dubai **About Us**: At our organization, diversity is our strength, bringing together individuals with various beliefs, cultures, colours, and backgrounds united by a shared commitment. We are dedicated to making a positive impact in our community and within ourselves. Despite...
-
Service Desk Analyst
1 month ago
Dubai, United Arab Emirates GTS Corporate Full timeLooking for Service Desk Analyst. Hiring only Emiratis. Only freshers can apply. **Salary**: AED8,000.00 - AED10,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)
-
EDA Service Management Analyst
3 days ago
dubai, United Arab Emirates Precision Hire Solution Full timeEDA Service Management Analyst - The Emirates Group EDA Service Management Analyst - The Emirates GroupJob Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better. Do you want to play a part in that journey and become a part of expanding our services Join...
-
Is Service Desk Analyst
1 month ago
Dubai, United Arab Emirates Logesys Data Technologies L.L.C Full time**Role: IS Service Desk Analyst / Support** **Location**: Dubai, UAE (onsite at client location) **General Responsibilities**: **EHS and Information protection**: - Live and promote "we never compromise on safety". Follow all environment, health and safety related precautions. - Business related information and documents should be protected against misuse...
-
Account Reporting Analyst
4 weeks ago
Dubai, United Arab Emirates Decision Management Consultants Full timeDecision Management Consultants is hiring 'Account Reporting Analyst ' for one of our client. - Bachelor’s degree, major in accounting, finance or Tax - Familiar with accounting standards: IFRS and Taxation legislation - Tax rules: related to Ind Tax (VAT, WHT, FBT) and Direct Taxes - A2R Executive is involved in Tax Accounting, Inventory Accounting,...
-
Quality Analyst
4 weeks ago
Dubai, United Arab Emirates Krish Project Management Services Full timeKey Responsibilities: - Monitor and evaluate outbound sales calls to assess agent performance and adherence to quality standards. - Identify areas for improvement in sales techniques, product knowledge, and customer interactions. - Provide timely and constructive feedback to agents, coaching them on best practices and areas for development. - Develop and...
-
dubai, United Arab Emirates Always International Manpower Service Full timeJunior Data Analyst Jobs In Dubai UAE 2023 | Always International Manpower ServiceFor More Top Organization Jobs Click HereDescription:As a Data Analysis Intern, you will work closely with the analytics and consulting teams, where you will be responsible for a range of tasks, including data collection, data cleaning, and statistical analysis. You will have...
-
Business Analyst
1 month ago
Dubai, United Arab Emirates Heavy Machinery Viqa LLC Full timeHeavy Machinery Viqa is operating in the 5th generation in Trading of Machines, Heavy Equipment and Recycling Solutions. We provide operation and maintenance services for recycling plants as per the client’s requirements. HMV is a service provider for Urban Mining, Quarries, and Recycling. We provide quality Machinery, Equipment, Mineral - and Recyclable...
-
IT Service Management Analyst
2 weeks ago
dubai, United Arab Emirates The Emirates Group ME Full timeNotre client: propose des prestations sur-mesure de conseil, de formation et de d veloppement logiciel pour aider les entreprises mettre la Data & IA au service de leur performance.Cr e en 2019 avec pour mission de d mocratiser la ma trise de ces technologies.Nous sommes aujourdhui 5 collaborateurs et nous avons les ambitions datteindre 20 collaborateurs et...
-
Workforce Management Analyst
1 month ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full timeGreetings!! We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Workforce management Analyst** **Experience - 1 to 2 years** **Language preferred - Hindi Speakers** **Must have experience in Genesis Tool.** Ensures service levels and productivity goals are met. Implements and maintains...
-
Data Analyst
1 month ago
Dubai, United Arab Emirates K V A Hotel Management LLC Full timeJob Description: We are seeking a highly motivated and analytical individual to join our team as a Data Analyst. As a Data Analyst, you will be responsible for analyzing large datasets, providing insights, and helping to drive data-based decision making. **Responsibilities**: - Collect, process, and analyze large datasets to identify patterns and trends -...
-
dubai, United Arab Emirates Carzilla Auto Service Full timeSenior Accountant Jobs In Dubai | Carzilla Auto ServiceApply Also: Colgate Pamolive Pakistan Jobs Assistant Key Account ManagerCarzilla Auto Service is Dubai’s leading car service and repair workshop, providing various repair and maintenance services. Our hand-picked staff come from the most suitable workshops globally and are highly trained in their...
-
ESG Analyst Equities
4 weeks ago
Dubai, United Arab Emirates ClickJobs.io Full timeThe Client An established Asset Management business with global reach, running multi asset funds. The Role The ESG Analyst will work closely with the Asset Management firm’s Portfolio Manager’s to engage them with cooperating on the construction and enhancement of ESG processes across the Equity range of funds. The ESG Analyst is to perform...
-
IT Support Analyst
4 weeks ago
dubai, United Arab Emirates MENA Recruit Pty Ltd Full time#Hiring- IT Support Analyst, to be based in Dubai! ????Salary Range: AED16,000 - AED18,000 depending on experienceOur client, an international law firm, is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT support and take ownership of IT issues through...
-
LCS Customer Service Support Analyst
2 days ago
Dubai, Dubai, United Arab Emirates Emerson Full timeLCS Customer Service Support Analyst (1 year Contract)Emerson MSOL LCS Customer Service Support Analyst provides day to day support for the MEA Lifecycle Services Team. Seeking for a proactive and dynamic individual to handle Service order management and Support requests in collaboration with Dubai Regional Office. Responsibilities include service order...
-
Room Service Attendant
4 weeks ago
Dubai, United Arab Emirates bayt qalil project management service Full timeWe are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interesting in...