Telecaller - Female

2 months ago


Dubai, United Arab Emirates Terrafirma Solutions Full time

**Job Description: Telecaller (Female)**

**Location**: Dubai, UAE
**Education**: Bachelor of Commerce (B.Com)
**Position**: Full-time

**Job Overview**:
**Key Responsibilities**:

- Make outbound calls to prospective customers and clients.
- Generate leads and build client relationships.
- Provide accurate information about products and services over the phone.
- Handle customer inquiries, resolve issues, and offer suitable solutions.
- Maintain a record of conversations and update the database regularly.
- Achieve daily and monthly call targets.
- Follow up with customers to ensure satisfaction and address any concerns.
- Collaborate with the sales team to meet business objectives.
- Stay updated on product knowledge and market trends.

**Requirements**:

- Bachelor's degree in Commerce (B.Com) or equivalent.
- Proven experience as a telecaller, sales representative, or in a customer service role (preferred but not mandatory).
- Excellent verbal communication skills in English (Arabic or Hindi will be an advantage).
- Ability to handle rejection and remain positive.
- Good time management and organizational skills.
- Basic knowledge of Microsoft Office and CRM software.
- Strong interpersonal skills with a friendly and persuasive manner.

**Benefits**:

- Competitive salary package.
- Opportunity for growth and advancement within the company.
- Training and development programs.
- Work in a dynamic and diverse team.

Pay: AED2,500.00 per month


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