Operations and Sales Executive
3 months ago
**Responsibilities**:
- Oversee daily operations to ensure efficient service delivery and client satisfaction.
- Develop and implement operational policies and procedures to enhance productivity.
- Monitor performance metrics and analyze operational efficiency.
- Collaborate with team leaders to optimize resource allocation and workflow.
- Ensure compliance with health and safety regulations.
- Identify new business opportunities and generate leads in the facilities management sector.
- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
- Prepare and deliver persuasive sales presentations and proposals.
- Negotiate contracts and close sales to meet or exceed targets.
- Collaborate with marketing to develop strategies that enhance brand awareness and generate leads.
- Act as the primary point of contact for key accounts, ensuring high levels of client satisfaction.
- Conduct regular site visits and audits to ensure service quality and address client concerns.
- Gather feedback and insights from clients to improve service offerings.
- Prepare regular reports on sales performance, operational efficiency, and market trends.
- Analyze data to identify areas for improvement and growth opportunities.
**Qualifications**:
- Bachelor’s degree in Business Administration, Facilities Management, or a related field.
- Proven experience in operations management and sales, preferably in facilities management.
- Strong understanding of facilities management principles and practices.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in MS Office and CRM software.
**Job Types**: Full-time, Permanent
Pay: AED5,000.00 - AED6,000.00 per month
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