IT Chat Support and Telesales Representative
1 week ago
**Responsibilities**:
- Respond promptly to customer inquiries and provide accurate information
- Troubleshoot and resolve technical issues and escalate complex cases to the appropriate team
- Conduct outbound calls to generate leads and close sales
- Achieve sales targets and KPIs set by the company
- Maintain accurate records of customer interactions, inquiries and sales
- Continuously update knowledge on products, services and procedures
- Other duties as assigned by the management
Qualifications:
- 1-2 years of experience in IT Chat Support and Telesales
- Excellent verbal and written communication skills in English
- Proven ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Sales-oriented mindset with experience in outbound calling and lead generation
- Ability to work independently and as part of a team
- Proficiency in MS Office and CRM software
- A degree in IT, Computer Science or related field is preferred
**Benefits**:
- Competitive salary package
- Performance-based incentives
- Health insurance coverage
- Paid vacation leave and sick leave
- Training and development opportunities
- Positive and dynamic work environment
If you are interested in this opportunity and meet the qualifications listed above, please send your resume and cover letter to [insert contact information]. We look forward to hearing from you
**Salary**: AED1,500.00 - AED2,200.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- telemarketer: 1 year (preferred)
**Language**:
- hindi (required)
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