IT Chat Support and Telesales Representative

1 week ago


Dubai, United Arab Emirates Interactive digits Marketing Management Full time

**Responsibilities**:

- Respond promptly to customer inquiries and provide accurate information
- Troubleshoot and resolve technical issues and escalate complex cases to the appropriate team
- Conduct outbound calls to generate leads and close sales
- Achieve sales targets and KPIs set by the company
- Maintain accurate records of customer interactions, inquiries and sales
- Continuously update knowledge on products, services and procedures
- Other duties as assigned by the management

Qualifications:

- 1-2 years of experience in IT Chat Support and Telesales
- Excellent verbal and written communication skills in English
- Proven ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Sales-oriented mindset with experience in outbound calling and lead generation
- Ability to work independently and as part of a team
- Proficiency in MS Office and CRM software
- A degree in IT, Computer Science or related field is preferred

**Benefits**:

- Competitive salary package
- Performance-based incentives
- Health insurance coverage
- Paid vacation leave and sick leave
- Training and development opportunities
- Positive and dynamic work environment

If you are interested in this opportunity and meet the qualifications listed above, please send your resume and cover letter to [insert contact information]. We look forward to hearing from you

**Salary**: AED1,500.00 - AED2,200.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- telemarketer: 1 year (preferred)

**Language**:

- hindi (required)


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